Northwestern Memorial Hospital Address, Phone Number, Map, Parking and Downtown Chicago Visitor Help
Find the correct Memorial Hospital Chicago result, confirm the Northwestern Memorial Hospital address, call the right phone route, open the campus map, choose a validated parking garage, understand the hospital directory and avoid wrong-building confusion in Streeterville.
Memorial Hospital Chicago: What You Need First
Memorial Hospital Chicago usually means users are looking for Northwestern Memorial Hospital in downtown Chicago. The official Northwestern Memorial Hospital address is 251 East Huron Street, Chicago, IL 60611. The main Northwestern Hospital phone number is 312-926-2000.
Before leaving home, match your appointment reminder, MyNM message, referral, bill or discharge paper with the exact pavilion. The downtown campus includes Feinberg, Galter, Prentice, Lavin, Arkes, Olson, Emergency Department and physician-office buildings.
For a medical emergency, call 911 immediately. Do not delay care while comparing hospital photos, parking garages, rankings or map routes.
Use 251 East Huron Street for the main Northwestern Memorial Hospital listing.
Call 312-926-2000 and ask for the exact department, pavilion or patient unit.
Use the official campus-map PDF before choosing an entrance or garage.
Use Parking A, B, C or D and validate your ticket for patient/visitor rates.
Northwestern Memorial Hospital Address, Phone, Hours and Parking at a Glance
Most wrong-route problems happen because users search a short name and follow the first map pin. Start with the official hospital name, then match your appointment details to a pavilion, department, entrance and garage.
What This Improved Northwestern Memorial Hospital Guide Covers
Is “Memorial Hospital Chicago” the Same as Northwestern Memorial Hospital?
Many users search Memorial Hospital Chicago when they mean Northwestern Memorial Hospital. That search behavior is understandable, but you should still verify the exact official name before travelling.
Use the name shown on your appointment, referral, discharge paper, MyNM portal, insurance approval or hospital bill. If the document says Northwestern Memorial Hospital, this guide applies. If it says another Northwestern Medicine location, use the official location finder instead.
Patient appointment
Confirm pavilion, floor, suite, provider, arrival time and garage.
Family visitor
Confirm patient room, unit, visitor window and whether the patient can receive guests.
Emergency situation
Call 911 immediately. Do not spend time comparing search results.
Northwestern Memorial Hospital Address and Northwestern Hospital Phone Number
The official Northwestern Memorial Hospital address is 251 East Huron Street, Chicago, IL 60611. Use this for main hospital orientation, but confirm your exact pavilion before arrival.
The main Northwestern Hospital phone number is 312-926-2000. Use the main number for routing, but use specific phone routes when you need billing, patient relations or physician referral help.
| Need | Number / route | Best use |
|---|---|---|
| Main hospital routing | 312-926-2000 | Operator, department routing, patient information support or building help. |
| TTY access | 711 | TTY communication access. |
| Billing help | 312-926-6900 | Hospital bill, balance, payment, insurance or statement questions. |
| Patient Relations | 312-926-3112 | Concerns, compliments, accessibility issues or patient-support questions. |
| Physician referral | 844-344-6663 | Finding a Northwestern Medicine physician or service. |
Northwestern Hospital Directory: Which Pavilion or Department Do You Need?
The Northwestern Hospital directory search intent is usually about routing. Users need to know whether their visit is at the main hospital, Emergency Department, Feinberg, Galter, Prentice, Lavin, Arkes, Olson or an outpatient office.
| Directory item | What users need | Best next step |
|---|---|---|
| Northwestern Memorial Hospital | Main hospital, inpatient care, visitor help, operator routing. | Call 312-926-2000 or use the official hospital page. |
| Emergency Department | Emergency entrance or emergency-care routing. | Call 911 for emergencies; use official map only for stable planning. |
| Feinberg and Galter Pavilions | Main drive-through entrance, specialty care, inpatient access, offices. | Check appointment floor and parking before arriving. |
| Prentice Women’s Hospital | Women’s health, labor and delivery, maternity, newborn-related routing. | Confirm Prentice entrance and unit-specific visitor rules. |
| Lavin Family Pavilion | Outpatient care, physician offices, Lavin entrance and parking. | Use the 259 East Erie entrance/parking detail from the campus map. |
| Arkes / Olson / physician offices | Specialty appointments and office routing. | Match the building name and address from your appointment reminder. |
Official Northwestern Downtown Medical Campus Map PDF Details
The official campus-map PDF gives more useful routing than a broad map search because it names the entrances and buildings. It lists the main drive-through entrance at 251 East Huron Street and the Emergency Department at 250 East Erie Street.
The same map lists Prentice Women’s Hospital entrances at 250 East Superior Street, Lavin Pavilion entrance and parking at 259 East Erie Street, Olson Pavilion at 710 North Fairbanks Court, Arkes Pavilion at 676 North St. Clair Street, and multiple physician-office buildings.
Use 251 East Huron Street for the main Feinberg/Galter hospital entrance.
The campus PDF identifies the Emergency Department at 250 East Erie Street.
Prentice Women’s Hospital entrances are listed on East Superior Street.
Lavin Pavilion entrance and parking are listed at 259 East Erie Street.
Arkes Pavilion physician offices are listed at 676 North St. Clair Street.
The PDF directs users to RTA Chicago for regional public transportation info.
Northwestern Memorial Hospital Parking Garages, Bridges and Validation
The official parking PDF lists several Northwestern Memorial Hospital patient and visitor garages. Parking A – Huron/Superior is located at 222 East Huron Street. Parking B – 259 East Erie is located in Lavin Family Pavilion. Parking C and D – Erie/Ontario are at 321 East Ontario Street.
The PDF notes that Parking C has a second-floor bridge connection to Lavin Family Pavilion, while Parking D is immediately east of Parking C and does not have bridge access to Northwestern facilities. This matters for patients with limited mobility.
| Garage | Official location | Best use / caution |
|---|---|---|
| Parking A – Huron/Superior | 222 East Huron Street | Good main-campus option; check elevator access and signage. |
| Parking B – 259 East Erie | Inside Lavin Family Pavilion | Useful for Lavin and nearby outpatient appointments. |
| Parking C – Erie/Ontario | 321 East Ontario Street | Second-floor bridge connects to Lavin Family Pavilion. |
| Parking D – Erie/Ontario | East Ontario Street near Parking C | No bridge access to facilities; avoid if mobility is limited unless instructed. |
Validated parking rates from the official PDF
As of the official June 2025 PDF, self-parking in Parking A, B, C and D is listed at $15 up to 7 hours and $31 for 7 to 24 hours when validated. Valet at Parking B and Prentice is listed at $27 up to 3 hours, $30 for 3 to 7 hours, and $37 for 7 to 24 hours. These rates can change, so verify before travelling.
Northwestern Hospital Map: Main Campus Directions
Use this Northwestern Hospital map for orientation only. The downtown campus is compact, but pavilions, garages and entrances sit on different streets. The safest route is to match your appointment’s building name with the official campus PDF.
Northwestern Memorial Hospital Visiting Hours and Visitor Rules
The official hospital listing shows visiting hours as 8 am to 8 pm daily. This is the general visitor window, but some units may have different restrictions because of clinical care, infection control, surgery recovery, ICU needs, labor and delivery rules or patient condition.
| Visitor situation | What to do | Why it matters |
|---|---|---|
| General inpatient visit | Confirm room and unit before leaving. | Patients can move after tests, surgery or care changes. |
| ICU or recovery | Call the unit first. | Care needs may interrupt or limit visits. |
| Prentice visit | Confirm Prentice-specific visitor instructions. | Maternity and newborn areas may have special rules. |
| Food, flowers or gifts | Ask before bringing anything. | Diet, allergies, infection control or unit restrictions may apply. |
Northwestern Hospital Locations: When You Need Another Campus
The keyword Northwestern Hospital locations usually means the user is unsure which Northwestern Medicine facility they need. Northwestern Medicine has multiple hospitals, outpatient centers and physician-office locations, so do not assume every Northwestern appointment is at 251 East Huron Street.
Downtown hospital
Use Northwestern Memorial Hospital for 251 East Huron Street, Feinberg, Galter and downtown hospital routing.
Women’s health
Use Prentice Women’s Hospital details if your paperwork mentions Prentice or East Superior Street.
Suburban or clinic care
Use Northwestern Medicine locations search for Central DuPage, Lake Forest, Delnor, Palos, McHenry, Huntley, Woodstock or outpatient clinics.
Northwestern Memorial Hospital Photos: What They Can and Cannot Tell You
People searching Northwestern Memorial Hospital photos usually want visual confirmation before travelling. Photos can help identify building exteriors, signs and nearby landmarks, but they should not replace official map PDFs and appointment instructions.
Third-party photos may show old entrances, nearby buildings, construction areas or unrelated garages. Use photos only as a visual aid after you have confirmed the pavilion, entrance and garage from official sources.
Recognizing buildings, nearby streets, signs and general campus appearance.
Choosing the Emergency Department, delivery entrance, surgery entrance or exact parking garage.
Use the official campus map and parking PDF for current routing.
Top 10 Hospitals in Chicago: How to Use Rankings Safely
Searches for Top 10 hospitals in Chicago often come from users comparing Northwestern Memorial with Rush, UChicago Medicine, UI Health, Advocate and other hospitals. Rankings can help with research, but they should not replace medical urgency, insurance network, physician referral, specialty fit or appointment access.
| Decision factor | Why it matters | What to do next |
|---|---|---|
| Ranking | Shows broad reputation and specialty performance. | Use rankings as one research input, not the only choice. |
| Specialty fit | The best hospital for one condition may not be best for another. | Search by condition, service line, physician or referral. |
| Insurance | Out-of-network care can create major bills. | Call your insurer before planned care. |
| Emergency | Emergency care should not wait for ranking comparison. | Call 911 for serious symptoms. |
What to Bring Before Visiting Northwestern Memorial Hospital
For outpatient care, imaging, lab work, surgery check-in or specialty appointments, prepare documents before arrival. This reduces registration delays and makes it easier to find the right building.
Bring a government-issued or accepted identification card.
Bring current insurance, Medicare, Medicaid or coverage information.
Save provider name, pavilion, floor, suite and arrival time.
Include prescriptions, over-the-counter medicine, vitamins and allergies.
Bring referrals, imaging reports, lab results or discharge papers if requested.
Keep your ticket with you so you can validate before returning to the garage.
Billing, Medical Records, MyNM and Patient Relations
For billing and records, use official Northwestern Medicine routes. Do not send private medical, insurance or payment details through random third-party forms.
Call 312-926-6900 for billing questions listed by the official hospital page.
Call 312-926-3112 for patient experience, concerns or support routing.
Use MyNM for appointment details, messages, test results and portal access.
Prepare patient name, date of birth, dates of service, ID and delivery method.
Related US Hospital Guide Pages for Chicago Visitors
These internal links are useful when you need broader Chicago hospital comparison, emergency-room routing, correction support or editorial/source information.
Chicago Medical Centers Guide
Compare verified Chicago hospital addresses, phones, maps and parking sources.
Open Chicago GuideChicago Emergency Rooms
Use for verified ER address and phone routing before stable, non-emergency travel.
Open ER GuideEditorial Policy
Read how this site treats sources, corrections and medical-safety disclaimers.
Open Editorial PolicyContact US Hospital Guide
Use this for website corrections, not emergency or medical help.
Open Contact PageUS Hospital Guide Home
Find more hospital navigation guides and verified medical-center pages.
Open HomepageMemorial Chicago Hospital Guide
Use this refreshed page as the main updated destination for this query.
Open This GuideEmergency Guidance for Memorial Hospital Chicago Searches
If someone has severe symptoms, call 911 immediately. Do not delay emergency care by checking hospital rankings, parking rates, photos, phone directories or maps.
Call 911 for emergencies
Chest pain, stroke signs, severe breathing trouble, major bleeding, serious injury, overdose, seizure, loss of consciousness, sudden weakness or severe psychiatric crisis should not wait.
Official Northwestern Memorial Hospital Links
Use official links when confirming an appointment, checking visitor rules, opening a PDF map, validating parking, paying a bill, requesting records or entering personal information.
Northwestern Memorial Hospital
Use for address, phone, visiting hours, departments, parking and official quick links.
Open Hospital PageCampus Map PDF
Use for pavilions, entrances, Emergency Department, Prentice, Lavin and office locations.
Open Campus MapParking Garages PDF
Use for Parking A/B/C/D, bridge access, validation and current rate notes.
Open Parking PDFNorthwestern Locations
Use if your appointment is at another Northwestern Medicine hospital or clinic.
Find LocationsMyNM Patient Portal
Use for appointment details, messages, test results and portal access.
Open MyNMMemorial Hospital Chicago and Northwestern Memorial Hospital FAQs
Is Memorial Hospital Chicago the same as Northwestern Memorial Hospital?
Many users searching Memorial Hospital Chicago are looking for Northwestern Memorial Hospital in downtown Chicago. Always verify the official name on your appointment, bill, referral, discharge paper or patient portal before travelling.
What is the Northwestern Memorial Hospital address?
Northwestern Memorial Hospital is officially listed at 251 East Huron Street, Chicago, Illinois 60611.
What is the Northwestern Hospital phone number?
The main Northwestern Memorial Hospital phone number is 312-926-2000. The official listing also includes billing, patient relations, physician referral and TTY routes.
Where can I find the Northwestern Hospital map?
Use the official Northwestern Memorial Hospital campus-map PDF and the hospital location page. The campus map lists the main drive-through entrance, Emergency Department, Prentice, Lavin, Arkes, Olson and physician-office locations.
Where should I park at Northwestern Memorial Hospital?
The official parking PDF lists Parking A at Huron/Superior, Parking B at 259 East Erie, and Parking C/D at 321 East Ontario. Validated patient and visitor parking is required for discounted rates.
Are Northwestern Memorial Hospital photos useful for directions?
Photos can help you recognize the campus, but they should not replace the official campus map, parking PDF or appointment instructions because downtown entrances and garages are close together.
Is Northwestern Memorial one of the top hospitals in Chicago?
Northwestern Memorial is frequently ranked among the top hospitals in Chicago and Illinois, but patients should also consider emergency need, insurance network, specialty fit, doctor referral and appointment availability.
What should I do in a medical emergency?
Call 911 immediately for severe symptoms such as chest pain, stroke signs, severe breathing trouble, major bleeding, serious injury, overdose, seizure, loss of consciousness or severe psychiatric crisis.