Find National New York City Medical Center: Map, Directions & Care Info

Updated 2026 East Harlem hospital address and patient guide

Metropolitan Hospital Center Address, Phone Help, Subway Routes, Departments and Patient Visit Checklist

Find the official Metropolitan hospital NYC address, 1901 First Avenue directions, phone number, Manhattan subway and bus routes, parking guidance, department help, HR contact, appointment checklist, map and official patient resources.

📍 1901 First Avenue 🏙️ East Harlem, Manhattan ☎️ 212-423-6262 🚇 Q / 6 to 96th St 🚑 Emergency: 911
★ Quick answer

Metropolitan Hospital NYC Address and Phone Summary

Metropolitan hospital NYC address searches refer to NYC Health + Hospitals/Metropolitan, also called Metropolitan Hospital Center. The verified address is 1901 First Avenue, New York, NY 10029, between East 97th and East 99th Streets in Manhattan.

For general information, call 212-423-6262. For appointments, NYC Health + Hospitals lists 1-844-692-4692. For life-threatening medical or psychiatric emergencies, call 911 immediately.

This guide helps you avoid the most common search mistake: choosing a wrong “Metropolitan” listing, old phone number, wrong entrance, or map result before confirming the official hospital page.

📍 Address intent

Use 1901 First Avenue, New York, NY 10029.

☎️ Phone intent

Use 212-423-6262 for general information and 1-844-692-4692 for appointments.

🚇 Transit intent

Use Q or 6 train to 96th Street, then walk toward First Avenue.

💼 HR intent

Use MetropolitanHR@nychhc.org or official NYC H+H careers pages.

Fast facts

Metropolitan Hospital Center Address, Phone and Location at a Glance

Metropolitan Hospital Center is a full-service community hospital in East Harlem and part of NYC Health + Hospitals. It serves patients who need emergency care, primary care, specialty care, outpatient clinics, behavioral health, maternity services and other hospital services.

Because the original search phrase can be unclear, this refreshed guide uses the official facility name, address, phone route and verified public-health sources rather than repeating vague “New York City medical center” wording.

📍Address1901 First AveNew York, NY 10029
🏙️AreaEast HarlemManhattan
☎️General info212-423-6262Hospital route
🚇SubwayQ / 696th Street
🚑Emergency911Do not delay
Important: Do not confuse Metropolitan Hospital Center with MetroPlus, private clinics, old HHC pages, or unrelated “Metropolitan” search results. Confirm the official name: NYC Health + Hospitals/Metropolitan.
Page guide

What This Improved Metropolitan Hospital NYC Guide Covers

Address

Metropolitan Hospital Center Address: 1901 First Avenue

The official Metropolitan Hospital Center address is 1901 First Avenue, New York, NY 10029. The hospital is located between East 97th and East 99th Streets in Manhattan.

This address is useful for maps, rideshare, patient drop-off, appointment planning and family visitor directions. However, you should still confirm the exact entrance if you are visiting a specialty clinic, surgery check-in, imaging, emergency care, behavioral health, maternity care or a patient unit.

🏥 Patient appointment

Confirm clinic name, provider, floor, check-in desk, arrival time and documents before going to 1901 First Avenue.

👨‍👩‍👧 Family visitor

Confirm the patient’s room, unit, visitor rule, nearest entrance and whether the patient can receive visitors.

🚑 Emergency situation

Call 911 for life-threatening symptoms. Do not delay emergency care while checking online details.

Rideshare tip: Enter “NYC Health + Hospitals/Metropolitan, 1901 First Avenue” in the app, then check whether you need the main entrance, clinic entrance or emergency entrance.
Phone help

Metropolitan Hospital Phone Number and Best Calling Route

The keyword Metropolitan Hospital phone number can mean several different needs: appointments, general information, billing, HR, patient location, medical records or emergency care. Calling the right route saves time.

User need Best phone / route What to ask
General hospital information 212-423-6262 “Can you route me to the correct Metropolitan department or information desk?”
Appointments 1-844-692-4692 “I need an appointment at NYC Health + Hospitals/Metropolitan.”
Older appointment reference 212-423-7000 “Can you confirm the current appointment route and clinic location?”
Business Center documents 212-423-7546 “What registration, insurance, address or income documents should I bring?”
Billing / insurance help 646-672-3487 “Can I get help with billing, insurance, financial counseling or coverage options?”
Emergency symptoms 911 Do not call routine hospital numbers first during a life-threatening emergency.
Phone script: “I am coming to NYC Health + Hospitals/Metropolitan at 1901 First Avenue. Can you confirm the correct department, entrance, appointment time and documents I should bring?”
Directions

How to Get to Metropolitan Hospital in Manhattan by Subway, Bus or Car

Metropolitan hospital in Manhattan is reachable by subway, bus, car, taxi or rideshare. Public transportation is often easier than driving because parking around Manhattan hospitals can be limited.

Travel method Official route detail Practical user tip
🚇 Q train Take Q train to 96th Street; walk north to 97th Street. Good route from the Second Avenue Subway corridor.
🚇 6 train Take 6 train to 96th Street; walk east toward Second Avenue and First Avenue. Allow extra walking time from Lexington Avenue to First Avenue.
🚌 M96 bus M96 crosstown bus to First Avenue. Helpful if crossing Manhattan from west to east.
🚌 M15 / M15-SBS M15 or M15-SBS service near 96th and 97th Streets. Useful along First and Second Avenue corridors.
🚗 Car From FDR Drive, take the 96th Street exit and proceed toward 97th Street and First Avenue. Check traffic, parking and patient drop-off before leaving.
Accessibility tip: If the patient has mobility limits, wheelchair needs, pregnancy-related discomfort, pain, or post-procedure weakness, patient drop-off or rideshare may be easier than walking from the subway.
Parking

Parking Near Metropolitan Hospital Center and First Avenue Drop-Off Tips

Official directions say there is a limited amount of metered parking surrounding the hospital. Parking lots may also be found along First, Second and Third Avenues.

Because this is East Harlem/Manhattan, parking can take longer than expected. For time-sensitive appointments, leave extra time for traffic, parking, walking, registration, security and elevators.

🕒 Arrive early

Give yourself more time than a map estimate, especially for first visits.

🅿️ Check meters

Metered spaces can be limited and affected by street rules.

🚕 Drop off first

Drop the patient near the correct entrance before parking if walking is hard.

📸 Save your spot

Photo the garage name, floor, row, meter number and cross-street.

🏥 Confirm entrance

Emergency, clinics and patient units may use different check-in routes.

⚠️ Avoid tight timing

Do not plan to arrive exactly at appointment time if driving.

Parking warning: If your appointment is urgent or you cannot walk far, do not depend only on street parking. Use drop-off, taxi, rideshare or public transportation when practical.
Departments

Metropolitan Hospital Departments and Services

Users searching Metropolitan hospital departments usually want to know whether the hospital provides the care they need before calling, travelling or asking for a referral.

Official pages and the New York State Health Profile show that Metropolitan Hospital Center provides emergency, outpatient, inpatient and specialty services. Use this section to decide what to ask for when calling.

Care area Examples shown by official/state sources Best next step
Emergency and inpatient care Emergency Department, medical/surgical beds, intensive care, maternity, pediatrics and psychiatric beds. Use 911 for emergencies; call general information for non-emergency routing.
Primary and outpatient care Medical primary care, clinic services, adult medicine, pediatrics and outpatient services. Call for appointment availability and required documents.
Specialty services Radiology, ambulatory surgery, dental, maternity, renal dialysis, mental health outpatient care and other medical specialties. Ask whether you need referral, authorization or outside records.
Behavioral health Behavioral health, psychiatric beds, mental health outpatient care and substance-use-related services. Call the correct clinic route. For immediate danger, call 911.
Designations NYS Health Profile lists AIDS Center, Level 3 Perinatal Center and SAFE Designated Hospital designations. Ask the department directly about eligibility, appointment needs and service availability.
Department script: “My paperwork says Metropolitan. Can you confirm whether I need primary care, specialty care, emergency department, radiology, maternity, behavioral health, dental, surgery or medical records?”
Appointment checklist

How to Prepare for an Appointment at Metropolitan Hospital Center

New patients may need extra time for registration, eligibility screening, insurance questions or document review. If your appointment is important, arrive early and bring the documents that help the hospital verify your visit.

🪪 Photo ID

Bring a government-issued or accepted ID. For a child, bring parent/guardian ID and child documents.

🏠 Address verification

Bring a driver’s license, utility bill, rent receipt, postmarked letter or other accepted proof.

💳 Insurance card

Bring Medicaid, Medicare, private insurance or coverage details if available.

💊 Medication list

List prescriptions, over-the-counter medicines, supplements, allergies and pharmacy details.

📄 Outside records

Bring referral, lab reports, imaging reports, discharge papers or specialist notes if requested.

❓ Questions

Write down symptoms, timeline, pain level, concerns and the main question you need answered.

1

Confirm the clinic

Before travelling, confirm the department name, floor, provider name, arrival time and whether you need a referral.

2

Prepare documents

Keep ID, insurance, address proof, medication list, records and appointment message together in one folder or phone note.

3

Plan the route

Choose subway, bus, rideshare, car or patient drop-off based on mobility, weather and appointment timing.

Clinic hours

Metropolitan Hospital Clinic Hours and Timing Notes

Clinic hours can vary by department. Main official facility pages list Adult Clinic and Pediatric Clinic hours, but exact service times can change by clinic, provider and appointment type.

Clinic / service Hours shown on official pages Before you go
Adult Clinic Mon–Fri 8:00 AM–7:00 PM; Sat 8:00 AM–4:00 PM on the main facility pages. Call to confirm your exact clinic, provider and arrival time.
Pediatric Clinic Mon, Thu, Fri and Sat 8:00 AM–4:00 PM; Tue and Wed 8:00 AM–7:00 PM on main facility pages. Bring parent/guardian ID, child records and immunization history if relevant.
Specialty departments Hours vary by department and appointment type. Confirm referral needs, records, floor and check-in desk.
Emergency care Emergency care should not be planned around clinic hours. Call 911 for life-threatening symptoms.
Hours note: Do not assume every department follows Adult Clinic or Pediatric Clinic hours. Always confirm the exact clinic before travelling.
Billing and insurance

Insurance, Billing Questions and Financial Help at Metropolitan

NYC Health + Hospitals facilities provide care across a broad public health system, and patient guidance includes insurance and financial support routes. For Metropolitan billing and insurance questions, patient guidance lists 646-672-3487.

If you receive a confusing bill, call before paying. Ask whether the charge is a hospital facility bill, physician charge, lab charge, imaging bill, emergency department bill, clinic visit or outside provider claim.

💳 Insurance help

Ask whether your plan is accepted and whether referral or authorization is required.

🤝 Financial counseling

Ask about low-cost coverage options if you are uninsured or underinsured.

🧾 Bill explanation

Ask for service date, department, provider, insurance adjustment and patient balance.

📌 Keep proof

Save bills, payment confirmations, portal messages and names of people you spoke with.

Billing script: “Can you explain what department generated this charge and whether I need to contact insurance, financial counseling, or a provider billing group?”
Human Resources PDF

Metropolitan Hospital Human Resources and Careers

The search Metropolitan Hospital Human Resources is usually from job applicants, new hires, employees, onboarding candidates or people checking employment contact details.

The official NYC Health + Hospitals HR contact PDF lists MetropolitanHR@nychhc.org for Metropolitan HR. For job openings, applications and official employment steps, use the NYC Health + Hospitals careers portal rather than unofficial job-message links.

📧 HR email

MetropolitanHR@nychhc.org is listed in the official NYC Health + Hospitals HR contact PDF.

💼 Careers

Use the official NYC Health + Hospitals careers page for current job openings and application routes.

📝 Applicant checklist

Keep job title, requisition ID, interview date, recruiter name and application email ready before contacting HR.

Job scam warning: Do not send Social Security numbers, banking details, immigration documents or onboarding forms through unofficial email addresses, text messages or job-chat apps.
State profile

New York State Health Profile: Services, Designations and Bed Types

The New York State Health Profile is useful when a user wants a more formal view of Metropolitan hospital departments, hospital services, maternity information, inspection data and operating details.

For patients, this does not replace calling the hospital. Instead, use it to understand the facility type and then confirm your exact service, clinic, eligibility and appointment process directly with Metropolitan.

State-profile detail What it means for users Practical next step
Emergency Department The state profile lists emergency department services. Use 911 for emergencies; do not delay care.
Maternity / Level 3 Perinatal Center Maternity and perinatal designation details are listed. Call the maternity or appointment route for current instructions.
SAFE Designated Hospital The state profile lists SAFE designation. For immediate danger, call 911; for service questions, call hospital routing.
AIDS Center designation The state profile lists AIDS Center designation. Ask about HIV, infectious disease or related clinic appointment routes.
Avoid mistakes

Common Mistakes Before Visiting Metropolitan Hospital in Manhattan

Most user problems are not caused by the address alone. They happen because the visitor did not confirm the exact clinic, entrance, phone route, records requirement or parking plan.

Using vague names

Search “NYC Health + Hospitals/Metropolitan” or “Metropolitan Hospital Center,” not just “Metropolitan.”

Ignoring First Avenue

The hospital is at First Avenue. The 96th Street subway stop may still require walking.

Driving without a plan

Parking is limited. Check garages, meters, traffic and patient drop-off first.

Forgetting documents

New patients may need ID, address proof, insurance and financial documents.

Calling wrong department

Ask for appointments, billing, HR, Business Center, patient information or medical records by name.

Waiting during emergencies

Call 911 for life-threatening symptoms instead of researching online.

Map

Metropolitan Hospital Center Map and Directions

Use this map for orientation to 1901 First Avenue Metropolitan hospital. Before travelling, confirm your appointment location, entrance, clinic floor and department.

Map tip: If your map app shows multiple “Metropolitan” results, choose NYC Health + Hospitals/Metropolitan at 1901 First Avenue, New York, NY 10029.
FAQs

Metropolitan Hospital NYC Address, Phone and Departments FAQs

What is the Metropolitan hospital NYC address?

Metropolitan Hospital Center, officially NYC Health + Hospitals/Metropolitan, is located at 1901 First Avenue, New York, NY 10029, between East 97th and East 99th Streets in Manhattan.

What is the Metropolitan Hospital phone number?

The official general information number is 212-423-6262. NYC Health + Hospitals also lists 1-844-692-4692 for appointments.

Is Metropolitan Hospital Center in Manhattan?

Yes. Metropolitan Hospital Center is in East Harlem, Manhattan, at 1901 First Avenue.

How do I get to 1901 First Avenue Metropolitan Hospital by subway?

Official directions list the Q train to 96th Street and the 6 train to 96th Street. From there, walk toward First Avenue and East 97th Street.

Which buses go to Metropolitan Hospital Center?

Official directions list M96 crosstown bus to First Avenue and M15 or M15-SBS service near 96th and 97th Streets.

Is there parking near Metropolitan Hospital?

Official directions say there is a limited amount of metered parking around the hospital, and parking lots can be found along First, Second and Third Avenues. Allow extra time if driving.

What departments are available at Metropolitan Hospital?

Official and state sources list emergency department, primary care, pediatrics, maternity, behavioral health, dental, radiology, surgery, ambulatory surgery, mental health outpatient care, dialysis, HIV and infectious disease, women’s health and other specialty services.

How do I contact Metropolitan Hospital Human Resources?

The NYC Health + Hospitals HR contact PDF lists MetropolitanHR@nychhc.org for Metropolitan HR. Job seekers should also use the official NYC Health + Hospitals careers page.

What should I bring to my first appointment?

Bring photo ID, address verification, insurance card if available, medication list, pharmacy details, outside records, referral paperwork if required and questions for your doctor.

What should I do in an emergency?

Call 911 immediately for life-threatening medical or psychiatric emergencies. Do not delay emergency care while checking maps, parking, phone numbers or department pages.

Medical and accuracy disclaimer: This page is an informational hospital navigation guide only. It is not medical advice, diagnosis, treatment, emergency care replacement, appointment booking, insurance advice or employment advice. Phone numbers, clinic hours, departments, HR contacts, parking rules and entrance details can change. Always verify important details with official NYC Health + Hospitals sources before travelling. For emergencies in the United States, call 911.