Providence Saint John’s Health Center Phone, Address, ER, Parking and Map Directions
Official Santa Monica Blvd hospital details, 24/7 emergency department, valet-only parking, visitor check-in, medical records and billing help.
“Saint Los Angeles Specialty Hospital” is not used here as an official hospital name. This corrected guide points readers to the verified Saint-name hospital in the Los Angeles/Santa Monica area: Providence Saint John’s Health Center at 2121 Santa Monica Blvd, Santa Monica, CA 90404.
Important correction: The old phrase “Saint Los Angeles Specialty Hospital” can confuse readers because it is not the exact official facility name. This page should be updated as a verified guide for Providence Saint John’s Health Center in Santa Monica, California. Remove any old “Los Angeles, Georgia,” guessed phone number, placeholder video or unverified specialty-hospital wording from the previous post.
Quick Details for Providence Saint John’s Health Center
Verified Hospital Information
Providence Saint John’s Health Center
Address:
2121 Santa Monica Blvd
Santa Monica, CA 90404
Main hospital phone: 310-829-5511
Providence identifies this facility as Saint John’s Health Center in Santa Monica. Use the official hospital page and contact page to confirm current department routing, visitor rules, parking, records and patient-service phone numbers.
California HCAI facility profile
California HCAI lists Saint John’s Health Center at 2121 Santa Monica Blvd with HCAI ID 106190756, facility license type “General Acute Care Hospital,” open status, 266 licensed beds and basic emergency room service level.
Emergency Department: 24/7 Access and When to Call 911
Providence lists the Saint John’s Emergency Department at 2121 Santa Monica Blvd, First Floor, Santa Monica, CA 90404, with 24-hour access seven days a week. This is planning information only, not triage or medical advice.
| Situation | Safer next step |
|---|---|
| Chest pain, stroke signs, severe breathing trouble, major bleeding, overdose, seizure, unconsciousness, serious injury or severe allergic reaction | Call 911 immediately. |
| Possible emergency but the patient is stable enough to ask for routing | Call the hospital, doctor, nurse line or insurance guidance line if safe; call 911 if symptoms worsen or transport is unsafe. |
| Minor illness, minor injury, routine medication issue or non-life-threatening concern | Consider primary care, urgent care, telehealth or your health plan’s advice line when appropriate. |
| Appointment, billing, records, visitor badge or parking question | Use the official contact numbers and patient/visitor pages; do not use emergency services for administrative questions. |
Official Hospital Map PDF: Entrance, Valet and After-Hours ER Drop-Off
Providence’s hospital map and directions PDF gives the most useful micro-details for arriving correctly. It shows the main entrance, valet parking, information desk and emergency room entrance/after-hours drop-off.
Santa Monica Boulevard entrance
- Main entrance is at 2121 Santa Monica Blvd.
- Patient drop-off and valet are on Santa Monica Boulevard.
- Enter on the north side of Santa Monica Boulevard between 20th and 23rd Streets.
- Use the east end of the driveway for the one-way valet circle.
Arizona Avenue ER entrance
- Main entrance is open 5 a.m. to 8:30 p.m.
- Outside those hours, use the valet drop-off at the Emergency Room entrance.
- The ER entrance is on Arizona Avenue between 20th and 23rd Streets.
- Call 911 instead of driving if symptoms may make transport unsafe.
Parking Rates, Valet Help and Transportation Options
Providence says all campus parking is valet only. Its directions page also says there are no self-park lots within the campus, and that Saint John’s does not validate in the parking structure or health center.
| Parking time | Listed charge | User tip |
|---|---|---|
| First 15 minutes | No charge | Helpful for very quick drop-off or pickup, but confirm current rules on arrival. |
| 16–30 minutes | $6.00 | Short visits can still become longer because of check-in and elevators. |
| 31–45 minutes | $8.00 | Ask your department about expected visit length before parking. |
| 46–60 minutes | $10.00 | Bring payment method and allow time for valet retrieval. |
| 61–75 minutes | $13.00 | Appointments often take longer than expected. |
| 76–90 minutes | $15.00 | Use the main entrance/information desk route during open hours. |
| 90+ minutes | $18.00 max | Listed rate includes city parking tax; confirm current rate before visiting. |
| Handicap rate | $12.00 max | Ask valet or parking office about current accessibility procedures. |
Providence Saint John’s Phone Numbers and Department Routing
Use these numbers for non-urgent, non-medical questions. Providence warns that online messages are not secure and should not contain personal health information. Call 911 for a life-threatening emergency.
| Need | Official phone | When to use it |
|---|---|---|
| Main hospital | 310-829-5511 | General routing, non-emergency questions, department transfer help and directions. |
| Admissions and Financial Counseling | 310-829-8376 | Admission questions, planned-care help and financial counseling. |
| Billing Department | 310-829-8007 | Hospital bill questions, statements and payment-related help. |
| Medical Records | 310-829-8337 | General contact-page listing for medical records questions. |
| Release of Information | 310-829-8946 | Medical-record authorization and release-of-information requests. |
| Patient Relations | 310-829-8478 | Patient concerns, communication issues, access problems or experience feedback. |
| Parking office | 310-829-8012 | Latest parking questions and parking-office help. |
| Valet assistance | 310-829-8361 | Valet assistance and drop-off questions. |
Providence Saint John’s Health Center Map and Directions
Use this map only after confirming the exact hospital name, department, entrance and address from Providence’s official page. In a life-threatening emergency, call 911 instead of checking maps.
Visitor Check-In, Badges and Accessibility Help
Providence visitor information says guests visiting the main hospital at 2121 Santa Monica Blvd should check in at the information desk before going to their primary visiting location. Information desks are located at the main entrance off Santa Monica Blvd and the emergency department entrance off Arizona Ave.
Before visiting
- Confirm current visitor policy before travel.
- Bring photo ID if available.
- Check in at the information desk.
- Wear the visitor badge during the visit.
- Ask about unit-specific visitor limits before going upstairs.
Language and hearing help
- Ask staff for interpreter support if English is not preferred.
- Ask about video remote interpreting or ASL support if needed.
- California Relay Service can be reached by dialing 711.
- Do not send private medical information through unsecured online messages.
Medical Records, MyChart and Release of Information
Providence says patients can use MyChart to view portions of their medical record, message the care team, view and pay bills, and request copies of records. For hospital records, Providence lists Release of Information at 2020 Santa Monica Blvd, Suite 300, Santa Monica, CA 90404.
Request records correctly
- Use MyChart when electronic access is enough.
- Use the Patient Request for Access form or Authorization for Disclosure form when required.
- Include patient name and date of birth.
- Identify which records are needed.
- Identify where the records should be sent.
Records contacts and timing
- ROI phone: 310-829-8946
- ROI fax: 310-315-6148
- Radiology phone: 310-829-8814
- Providence says processing time can be up to 15 days under California law.
Billing, Financial Assistance and Medical Bill Rights
For true emergencies, safety comes first. For stable or planned care, confirm insurance, billing, financial assistance and expected patient responsibility with Providence and your health plan.
Ask Providence
- Which department handles billing for my visit?
- Can I request an itemized bill?
- How do I apply for financial assistance?
- Will emergency physicians or specialists bill separately?
- Can I get a price estimate for planned care?
Ask your health plan
- Is this hospital in network?
- Does my plan require authorization?
- What is my emergency-care cost sharing?
- How are out-of-network emergency bills handled?
- How do I appeal or dispute a claim?
Emergency Room Patient Rights and Safety Checks
In the United States, emergency departments have federal obligations under EMTALA for emergency medical screening and stabilizing treatment. This does not mean every hospital is the right destination for every medical situation, but it is important patient-rights information.
What to know
- Call 911 immediately for a life-threatening emergency.
- Be ready to share the patient location, symptoms and callback number.
- Do not drive yourself if symptoms may affect consciousness, vision, breathing or safe driving.
- Tell staff about allergies, medications, pregnancy status or serious conditions when relevant.
Useful official resources
Verify the Hospital Before Travelling
Use first-party Providence pages for directions, phone numbers and patient instructions. Use HCAI and Medicare Care Compare as supporting verification tools, not as a replacement for current hospital instructions.
| Tool | What it helps verify | Official link |
|---|---|---|
| Providence official hospital page | Current hospital identity, address, phone, departments and hospital-owned instructions. | Open Providence page |
| California HCAI profile | Facility type, HCAI ID, license category, licensed beds and open status. | Open HCAI profile |
| Medicare Care Compare | Federal hospital comparison and quality information where available. | Open Medicare profile |
Helpful US Hospital Guide Pages
These internal links are limited to site trust, correction and policy pages. Do not link this article to unverified “General,” “National,” “Saint,” “Premier,” or wrong-state hospital posts until those pages are corrected.
Official Sources Used
This guide uses official hospital, state, federal and patient-rights resources. Open the source directly before travelling because hospital entrances, phone routing, parking rates and visitor instructions can change.
- Providence Saint John’s Health Center official page
- Providence Saint John’s official contact page
- Providence Saint John’s Emergency Department
- Directions and parking
- Official hospital map and directions PDF
- Visitor information
- Providence Saint John’s medical records
- California HCAI hospital profile
- Medicare Care Compare profile
- 911.gov calling 911 guidance
- CMS emergency room rights under EMTALA
- CMS medical bill rights
Providence Saint John’s Health Center FAQs
Is Saint Los Angeles Specialty Hospital an official hospital name?
This guide does not treat “Saint Los Angeles Specialty Hospital” as an official hospital name. The corrected verified Saint-name hospital for this Los Angeles/Santa Monica-area intent is Providence Saint John’s Health Center.
What is the Providence Saint John’s Health Center phone number?
Providence lists the main hospital phone number as 310-829-5511. For a life-threatening emergency, call 911 instead of calling the hospital switchboard.
What is the address?
Providence lists Saint John’s Health Center at 2121 Santa Monica Blvd, Santa Monica, CA 90404. Always confirm the department, entrance and parking route through the official Providence page before travelling.
Is the emergency department open 24 hours?
Providence lists the Saint John’s Emergency Department as open 24 hours a day, seven days a week. For life-threatening symptoms, call 911 immediately.
Where is the emergency department entrance?
Providence’s map PDF and directions page indicate that after main entrance hours, visitors should use the valet drop-off at the Emergency Room entrance on Arizona Avenue between 20th and 23rd Streets.
Does Providence Saint John’s offer self-parking?
Providence states that all parking is valet only and no self-park lots are available within the campus. Nearby metered parking may be limited and can fill quickly.
Who do I call for billing questions?
Providence’s contact page lists the Billing Department at 310-829-8007 and Admissions and Financial Counseling at 310-829-8376. Contact your health plan as well for network and coverage questions.
How do I request medical records?
Use Providence’s official medical records page for Saint John’s. Providence lists ROI phone 310-829-8946 and ROI fax 310-315-6148.
Can I use Google Maps for directions?
Yes, but only after verifying the official hospital name, address and entrance. Maps can show nearby medical offices, old listings, clinics or the wrong entrance.
How often should this page be updated?
Hospital names, phone routing, ER access, entrances, parking rates and visitor rules can change. This page should be reviewed monthly or whenever an official Providence source changes.
Editorial verification: Hospital name, address, phone guidance, emergency department status, official map PDF details, parking/entrance information, visitor guidance, medical records routes and official source links were reviewed on July 21, 2026 using Providence, California HCAI, Medicare Care Compare, CMS and 911.gov sources. This website is independent and is not affiliated with Providence Saint John’s Health Center, Providence or any hospital.