Memorial Philadelphia Care Institute: ER, Visiting Hours & Directions

Updated 2026 Philadelphia patient, visitor, billing and HR guide

Ridge Avenue Hospital Services, Emergency Care, Billing, HR, Reviews and Visitor Help

Use this refreshed guide to verify Roxborough Memorial Hospital Philadelphia details before calling or visiting: address, phone numbers, services, emergency care, billing, Human Resources, records, reviews, photos, map directions and Philadelphia hospital comparison.

📍 5800 Ridge Ave ☎️ 215-483-9900 💳 Billing: 215-785-9299 👥 HR: 215-487-4440 🚑 Emergency: 911
★ Quick answer

Roxborough Memorial Hospital Philadelphia Address, Phone and Best Next Step

Roxborough Memorial Hospital Philadelphia is located at 5800 Ridge Avenue, Philadelphia, PA 19128. The main hospital phone number is 215-483-9900.

If you searched for Services offered by Roxborough Memorial Hospital Philadelphia, use the services section below. If you searched for Roxborough Memorial Hospital billing, call 215-785-9299. If you need Roxborough Memorial Hospital Human Resources, call 215-487-4440 or use the official careers page.

For severe symptoms, call 911. Do not delay emergency care while checking reviews, photos, parking, maps, job pages or billing information.

🚑 Emergency care

Call 911 for life-threatening symptoms. ER care is not a review-shopping decision.

🏥 Services

Emergency, imaging, cardiology, surgery, rehab, wound care, urgent care and more.

💳 Billing

Call billing before paying a charge you do not understand.

👥 Jobs / HR

Use HR or the official careers page for employment questions.

Fast facts

Roxborough Memorial Hospital Address, Phone, Billing, HR and Records at a Glance

Many users land here after searching “Memorial Philadelphia Care Institute,” “Hospital Philadelphia near me,” or “Roxborough Memorial Hospital address.” The safest route is to use the official hospital name, street address and department phone number before travelling or paying a bill.

📍Address5800 Ridge AvePhiladelphia, PA 19128
☎️Main phone215-483-9900General routing
💳Billing215-785-9299Patient bills
👥HR215-487-4440Employment help
📄Records215-487-4295ROI help
Important: Do not rely only on third-party listings. For appointments, billing, HR, imaging, records or emergency directions, verify the latest details through the official hospital website or main number.
Page guide

What This Refreshed Philadelphia Hospital Guide Covers

Services

Services Offered by Roxborough Memorial Hospital Philadelphia

Services offered by Roxborough Memorial Hospital Philadelphia include inpatient and outpatient programs. The official services page says the hospital offers special programs serving both inpatients and outpatients and reminds families that unattended children are not permitted in patient care areas or the hospital lobby.

Service area What it helps with Best user action
Emergency Services Severe symptoms, urgent injuries, possible stroke, possible heart attack, burns, poisoning, severe blood sugar problems or psychiatric crisis. Call 911 for life-threatening symptoms. For non-life-threatening ER questions, call official ER routing.
Cardiology Services Heart testing, heart failure care, EKG, echo, stress testing, pacemaker evaluation and cardiac catheterization. Call cardiology or ask your doctor about referral, records and test preparation.
Diagnostic Imaging Radiology, CT, MRI, ultrasound, mammography, DEXA, nuclear medicine and interventional radiology. Call scheduling, bring your order, and ask about insurance authorization.
Same-Day Surgery Procedures that may not require overnight admission. Confirm arrival time, fasting rules, escort/driver requirement and medication instructions.
Wound Healing Chronic wounds, complex wound care and hyperbaric-related care. Ask what referral, records and wound history are needed.
Inpatient Rehabilitation Recovery after illness, surgery, stroke, injury or hospitalization. Ask about referral, admission criteria, insurance and family training.
Senior Behavioral Health Behavioral health needs for older adults and inpatient behavioral support. Call first for admission process, visitor rules and insurance requirements.
Urgent Care and Family Medicine Non-life-threatening medical needs, primary care routing and follow-up care. Confirm location, hours, insurance, copay and whether an appointment is required.
Micro-help: If you do not know which service you need, call 215-483-9900 and ask for routing to the correct department for symptoms, imaging, surgery, billing, records or HR.
Phone routing

Roxborough Memorial Hospital Department Phone Numbers

Use the right department number instead of calling every listing you find online. This saves time for billing, HR, imaging, lab, records, urgent care, surgery and patient portal issues.

Need Official phone Use this when
Main hospital routing 215-483-9900 You are unsure which department, entrance, service or phone route you need.
Billing 215-785-9299 You need bill review, payment help, account questions or billing routing.
Human Resources 215-487-4440 You have job, employment, HR, payroll or applicant-routing questions.
Medical Records 215-487-4295 You need release-of-information help or a copy of medical records.
Diagnostic Imaging Scheduling 215-487-4502 You need radiology scheduling, MRI, CT, ultrasound or imaging appointment help.
Emergency Department 215-487-4334 Non-emergency ER routing questions only. For life-threatening symptoms, call 911.
Patient Portal Assistance 844-237-7463 You cannot access MyChart or need portal support.
Urgent Care 267-766-6321 Your issue is not life-threatening but may need same-day non-ER care.
Call script: “I need help with Roxborough Memorial Hospital. Can you confirm the correct department, entrance, appointment instructions, documents, parking and whether I should use emergency care or a scheduled service?”
Emergency care

Roxborough Memorial Hospital Emergency Room: When to Call 911

Roxborough Memorial Hospital provides emergency services, but serious symptoms should start with 911, not a website search. Emergency departments treat the sickest or most injured patients first, so less urgent patients may wait longer.

🚑 Call 911 immediately for emergency symptoms

Chest pain, stroke signs, severe breathing trouble, major injury, burns, poisoning, overdose, severe bleeding, seizure, loss of consciousness, psychiatric crisis or violence-related injuries should not wait.

When ER wait time may feel longer

More critical patients arrive

Emergency departments treat the sickest and most injured patients first.

Tests take time

Lab work, imaging and specialist review can make the visit longer.

Some issues fit urgent care

For non-life-threatening problems, urgent care or primary care may be more appropriate.

Do not drive yourself: If you may be having a heart attack, stroke, severe allergic reaction, severe breathing problem or loss-of-consciousness risk, call 911 so medical personnel can begin care on the way.
Address and directions

Roxborough Memorial Hospital Address, Map and Direction Tips

Roxborough Memorial Hospital address searches should use the official street address: 5800 Ridge Avenue, Philadelphia, PA 19128. Use this for map planning, but confirm the correct entrance for emergency care, imaging, outpatient surgery, rehabilitation, billing or HR.

Map warning: Some services may be in a different office, entrance, suite or nearby medical-group location. Confirm the department and entrance before travelling.
Billing help

Roxborough Memorial Hospital Billing, Pay Bill and Financial Assistance

Roxborough Memorial Hospital billing questions should go through the official billing route at 215-785-9299. Your hospital bill may reflect services received during your stay, while physician, emergency physician, anesthesiology, radiology, pathology, ambulance, lab or specialist bills may arrive separately.

Roxborough’s financial assistance page explains that help may be available for qualifying uninsured or underinsured patients who receive emergency or other medically necessary care. For financial assistance questions, call 215-487-4338.

1

Identify the bill type

Check whether the bill is from the hospital facility, physician group, lab, imaging, anesthesia, ambulance or another provider.

2

Call billing before paying unclear charges

Call 215-785-9299 and ask for account review, itemized bill, payment options or billing clarification.

3

Ask about financial assistance

If you cannot afford emergency or medically necessary care, ask whether you may qualify for financial assistance, charity care, discount support or a payment plan.

4

Use cost-estimate tools carefully

Standard charges and estimate tools do not always show your actual out-of-pocket cost because insurance benefits, medical condition, physician fees and services can change the final amount.

Billing script: “Can you confirm whether this balance is a hospital facility charge or a separate physician, lab, imaging, anesthesia, emergency physician or ambulance bill?”
Medical records

Roxborough Memorial Hospital Medical Records and Release of Information

For records, portal access or imaging files, use official hospital routes. Roxborough’s medical records page says copies of records are released only with proper patient authorization or as allowed by state and federal law.

📞 Records phone

215-487-4295
Use for Health Information or Release of Information questions.

📠 Fax number

215-487-4213
Use for completed authorization forms or physician continuity requests.

⏱️ Processing time

Official page says requests are processed within 15 business days from receipt.

What a medical-record request should include

Patient name

Use the patient’s full legal name as shown in hospital records.

Date of birth

Include DOB to help match the correct chart.

Dates of service

List the visit, admission, ER, imaging or surgery dates you need.

Information needed

Specify discharge summary, labs, imaging report, notes or full records.

Recipient name

List who is authorized to receive the information.

Signature and phone

Include the legally valid signature and a callback number for questions.

Sensitive records note: The official page says special authorization may be required for protected information such as psychiatric, psychological, drug abuse, alcoholism or HIV-related information.
Jobs and HR

Roxborough Memorial Hospital Human Resources and Careers

If you searched Roxborough Memorial Hospital Human Resources, the official contact page lists Human Resources at 215-487-4440. For jobs, applications and current openings, use the official careers page rather than random job reposting websites.

The careers page says a resume is not accepted in place of the application, but applicants may include a resume as an attachment within the application. It also provides an accommodation contact for applicants with disabilities.

👥 HR phone

215-487-4440
Use for HR routing and employment questions.

💼 Careers page

Use official Roxborough careers links for current job postings and application instructions.

⚠️ Job safety

Do not send Social Security, banking or payment information through unofficial job messages.

Before contacting HR, prepare this

Job title

Write down the exact job title and requisition number if available.

Application email

Use the same email you used in the official applicant portal.

Availability

Have your interview availability and preferred contact number ready.

Credentials

Ask what license, certification, background check or onboarding documents are needed.

Current employee

Ask for the correct payroll, benefits or employee HR route if you already work there.

School question?

Use School of Nursing contacts for nursing-student questions, not general HR.

Official PDF details

Roxborough School of Nursing PDF: Institutional and Financial Aid Contacts

The official School of Nursing consumer information PDF is useful for students and job seekers because it separates school contacts from general hospital HR and billing. Do not call hospital billing for nursing-school financial aid unless the school directs you there.

🎓 Institutional information

Dean of Education, School of Nursing
5800 Ridge Avenue, Philadelphia, PA 19128
Phone: 215-509-3758

💰 Financial aid information

Financial Aid Officer, School of Nursing
5800 Ridge Avenue, Philadelphia, PA 19128
Phone: 215-487-4286

Student-help note: The PDF is for Roxborough Memorial Hospital School of Nursing consumer-information disclosures. For hospital employment, use HR/careers. For patient billing, use billing or financial assistance.
Reviews

Roxborough Memorial Hospital Philadelphia Reviews: How to Read Them Usefully

Roxborough Memorial Hospital Philadelphia reviews can help you understand patient experience, but they should not be your only decision tool. Reviews often mix emergency room wait time, bedside care, billing, imaging, surgery, discharge planning and personal expectations into one rating.

Review signal What it may mean How to use it
Emergency room wait complaints Sicker patients may be treated first; testing and imaging can take time. Read recent ER reviews, but call 911 for true emergencies.
Nurse or staff praise May reflect bedside care in one unit or shift. Look for repeated patterns across dates, not one review.
Billing complaints May involve hospital, physician, lab, insurance, ambulance or separate provider charges. Call billing and ask for an itemized bill before assuming error.
Photo or parking comments May be outdated or tied to one entrance. Verify current entrance, parking and department before travelling.
Best review habit: Sort reviews by newest first, then filter by department. A surgery review, ER review, imaging review and billing review may describe different experiences.
Photos and orientation

Roxborough Memorial Hospital Philadelphia Photos: What They Can and Cannot Tell You

Searchers looking for Roxborough Memorial Hospital Philadelphia photos usually want to recognize the building, entrance, parking area or surrounding streets before visiting. Photos are useful for orientation, but they can become outdated quickly.

📸 Use photos for orientation

Photos can help you recognize the hospital exterior and nearby streets.

🅿️ Do not trust old parking photos

Garage signs, entrances, construction patterns and traffic flow can change.

🧭 Verify the department

Emergency, imaging, surgery, HR and billing may not use the same entrance.

Photo tip: Use the official website and Google Map listing for visual orientation, then call the hospital if you need the exact entrance.
Near me intent

Hospital Philadelphia Near Me: When Roxborough Memorial May Be the Right Choice

If you searched Hospital Philadelphia near me, the best hospital depends on your location, symptoms, insurance, appointment type and urgency. Roxborough Memorial Hospital may be convenient for patients in Roxborough, Manayunk, East Falls, northwest Philadelphia and nearby communities.

Choose nearby care for convenience

For routine imaging, outpatient care, therapy, billing or family visits, distance and parking can matter.

Choose specialty care for complex needs

For complex trauma, children’s care, cancer, transplant or highly specialized care, compare specialty centers.

Use 911 for serious emergencies

During severe symptoms, the closest map result is not the safest decision. Call 911.

Near-me warning: Do not choose a hospital only because it appears first on a map. Check services, emergency status, insurance, distance, traffic and whether the correct department is open.
Compare carefully

Top Hospitals in Philadelphia: How to Compare Without Guessing

The phrase Top hospitals in Philadelphia can mean best emergency access, best specialty program, closest hospital, best insurance fit, highest rating, children’s hospital, academic medical center or easiest outpatient appointment. Roxborough Memorial Hospital is a community hospital; it may be the right local option for some needs and not the right specialty destination for others.

Your need What to compare Helpful next step
Emergency symptoms Do not shop online during a life-threatening emergency. Call 911.
Routine local care Distance, services, insurance, appointment availability and parking. Call the hospital or primary care office.
Complex specialty care Specialty program, physician expertise, referrals and insurance authorization. Ask your doctor which Philadelphia specialty center fits your diagnosis.
Quality comparison Federal quality data, safety ratings, patient experience and condition-specific outcomes. Use Medicare Care Compare and official hospital pages.
Smart comparison: A hospital can be excellent for local community care while another facility may be better for a highly specialized condition. Match the hospital to your exact need.
Appointment prep

What to Bring for a Roxborough Memorial Hospital Visit

Preparing before you arrive can reduce delays at registration, imaging, surgery, therapy or outpatient care. Bring the items below unless your department gives different instructions.

🪪 Photo ID

Bring a driver license, state ID, passport or other accepted identification.

💳 Insurance card

Bring your current insurance card and any referral or authorization.

📝 Doctor order

Bring your prescription, imaging order, therapy order or procedure paperwork if required.

💊 Medication list

Include prescriptions, over-the-counter drugs, supplements and allergies.

📄 Prior records

Bring recent labs, imaging reports, discharge papers or specialist notes if relevant.

🚗 Ride home

For surgery, sedation or some procedures, confirm whether a responsible adult must drive you home.

Children policy reminder: Official service pages remind patients that unattended children are not permitted in patient care areas or the hospital lobby. Arrange child care before your appointment if needed.
Arrival tips

Parking, Entrance, Visitor and Arrival Tips

Before leaving, confirm the entrance for your specific service. Emergency room, outpatient imaging, same-day surgery, physician offices, HR and billing questions may not use the same door or workflow.

Arrive early

Allow time for traffic, parking, registration and elevator navigation.

Save map screenshots

Keep the address and phone number available in case mobile signal is weak.

Ask for accessibility help

If the patient needs a wheelchair or mobility support, call before arrival.

Confirm visitor rules

Visitor limits can change by unit, infection precautions and patient condition.

Know the department

“Roxborough Memorial Hospital” is not enough; know the service, suite or floor.

Call if late

For scheduled imaging, surgery or therapy, late arrival may require rescheduling.

FAQs

Roxborough Memorial Hospital Philadelphia FAQs

What is the Roxborough Memorial Hospital address?

Roxborough Memorial Hospital is located at 5800 Ridge Avenue, Philadelphia, PA 19128. Confirm your clinic, entrance or department before travelling.

What services are offered by Roxborough Memorial Hospital Philadelphia?

Official hospital pages list emergency services, wound healing, cardiology, same-day surgery, diagnostic imaging, urgent care, family medicine, inpatient rehabilitation, medical staff services, primary stroke care, respiratory care, senior behavioral health and therapy services.

What is the Roxborough Memorial Hospital billing phone number?

The official contact page lists Billing at 215-785-9299. Use this number for hospital bill questions, account questions, payment support and billing routing.

How do I contact Roxborough Memorial Hospital Human Resources?

The official contact page lists Human Resources at 215-487-4440. Job seekers should also use the official careers page for current openings and application instructions.

How do I request Roxborough Memorial Hospital medical records?

The official medical records page lists the Health Information Department at 215-487-4295. Requests require proper authorization and are processed within 15 business days from receipt.

How should I read Roxborough Memorial Hospital Philadelphia reviews?

Read reviews by department and date instead of judging the hospital from one rating. Emergency room, billing, imaging, surgery, nursing and outpatient experiences can be different.

Where can I find Roxborough Memorial Hospital Philadelphia photos?

Use official hospital pages and the map listing for building and entrance orientation. Do not rely on old photos for parking, entrance or department location without confirming current details.

Is Roxborough Memorial Hospital one of the top hospitals in Philadelphia?

The best Philadelphia hospital depends on your medical need, urgency, insurance, location and specialty. Roxborough Memorial Hospital is a community hospital serving Roxborough, Manayunk, East Falls and northwest Philadelphia communities.

What should I do if I searched Hospital Philadelphia near me?

For emergencies, call 911. For non-emergency care, compare the hospital’s address, services, insurance, appointment availability, travel time, parking and whether the correct department is open.

Does the Roxborough School of Nursing have separate contacts?

Yes. The official School of Nursing consumer information PDF lists separate contacts for institutional information and financial aid. Use those contacts for nursing-school questions rather than general hospital billing or HR.

Medical and accuracy disclaimer: This page is an informational hospital navigation guide only. It is not medical advice, diagnosis, treatment, emergency care replacement, employment advice or billing/legal advice. Hospital services, billing routes, HR contacts, records procedures, parking, hours and insurance rules can change. Always verify details with official Roxborough Memorial Hospital sources before travelling, applying, requesting records or paying a bill. For emergencies in the United States, call 911.