Memorial New York City Medical Center Medical Services & Contact Info

Updated 2026 New York City MSK patient and visitor guide

Memorial Sloan Kettering 1275 York Avenue Directions, MSK Phone Number, Records, HR and Visitor Help

Use this guide to confirm Memorial Sloan Kettering Cancer Center in NYC before you travel: main campus address, 1275 York Avenue directions, MSK phone number NYC, medical records route, HR email guidance, parking/shuttle changes, visitor planning and emergency help.

šŸ“ 1275 York Avenue ā˜Žļø 212-639-2000 🧾 Records help šŸ…æļø Parking/shuttle check šŸš‘ Emergency: 911
ā˜… Quick answer

Memorial New York City Medical Center Patient Info: MSK Main Campus Summary

Memorial New York City Medical Center patient info is best handled as a verification query. The exact phrase is not the official legal name of one clear hospital, but many users are trying to find Memorial Sloan Kettering Cancer Center in Manhattan.

If your paperwork says Memorial Sloan Kettering Cancer Center, MSK, Memorial Hospital or Memorial Sloan Kettering main campus address, the main inpatient hospital is listed at 1275 York Avenue, New York, NY 10065, between East 67th and East 68th Streets.

The main MSK phone number NYC is 212-639-2000. For medical records, use MSK’s official records process; for imaging records, MSK lists Radiology Film Library support at 212-639-7302.

Need MSK main campus?

Use 1275 York Avenue only if your paperwork says MSK Memorial Hospital.

Need records?

Use official MSK records forms or MSK MyChart before calling random numbers.

Need HR?

Public MSK career resources list hrrc@mskcc.org; applicants should use MSK Careers.

Emergency?

Call 911 for life-threatening symptoms.

Wrong-location warning: MSK has multiple NYC buildings. Memorial Hospital, Koch Center, Josie Robertson Surgery Center, outpatient centers and regional sites are not the same entrance.
Fast facts

Memorial Sloan Kettering Cancer Center 1275 York Avenue Details

Memorial Sloan Kettering Cancer Center’s main hospital is commonly searched as Memorial Sloan Kettering, MSK, MSKCC, Memorial Hospital NYC, Memorial Sloan Kettering main campus address or Memorial Sloan Kettering Cancer Center 1275 York Avenue.

šŸ„Main hospitalMemorial HospitalMSK Manhattan
šŸ“Address1275 York AveNY, NY 10065
ā˜ŽļøMain phone212-639-2000General routing
🧾RecordsOfficial routeMyChart/forms
šŸš‘EmergencyCall 911Do not delay
Most useful NYC tip: Before leaving, confirm whether your appointment is at 1275 York Avenue, 530 East 74th Street, 1133 York Avenue, 16 East 60th Street, 300 East 66th Street, or another MSK location.
Page guide

What This Refreshed MSK NYC Patient Guide Covers

Verify first

How to Verify the Right Memorial New York City Medical Center

The phrase Memorial New York City Medical Center can be incomplete or informal. It may point to MSK, but it can also be confused with other ā€œMemorialā€ hospitals outside New York.

Use the exact facility name from your appointment text, referral, insurance approval, transfer note, patient portal, discharge paper or doctor’s office instructions.

MSK patient

Confirm whether your visit is at Memorial Hospital, Koch Center, Josie Robertson Surgery Center or another MSK building.

Family visitor

Confirm patient room, entrance, visitor rule, parking and whether the patient is still in the same unit.

Emergency case

Call 911 immediately for serious symptoms. Do not use online search as emergency triage.

Phone script: ā€œMy paperwork says [read exact MSK location]. Can you confirm the address, entrance, floor, appointment arrival time and best parking, shuttle or transit route?ā€
Main campus

Memorial Sloan Kettering Main Campus Address and MSK Phone Number NYC

The main MSK inpatient hospital is Memorial Hospital at 1275 York Avenue, New York, NY 10065. It is located between East 67th and East 68th Streets on Manhattan’s Upper East Side.

The main Memorial Sloan Kettering phone number is 212-639-2000. Use this number if you are not sure which clinic, doctor’s office, department or patient support route to call.

šŸ“ Main campus

1275 York Avenue
New York, NY 10065

ā˜Žļø Main phone

212-639-2000
General MSK routing

🧭 Use exact name

Say ā€œMemorial Hospital at MSKā€ or ā€œMemorial Sloan Kettering Cancer Center main campus.ā€

Important: Do not use 1275 York Avenue if your paperwork says David H. Koch Center, Josie Robertson Surgery Center, 64th Street Outpatient Center, MSK Westchester, MSK Nassau, MSK Bergen or another location.
Directions

1275 York Avenue Directions: What to Confirm Before Travel

For 1275 York Avenue directions, use the full address: Memorial Sloan Kettering Cancer Center, 1275 York Avenue, New York, NY 10065. Tell your driver or map app that the hospital is between East 67th and East 68th Streets.

Because MSK has several patient buildings nearby, confirm the entrance in your appointment details. A cancer consultation, imaging appointment, surgery check-in, inpatient visit or pediatric appointment may not use the same door.

Use for inpatient

1275 York Avenue is the main Memorial Hospital address.

Check entrance

Memorial Hospital visitors should use the main entrance at 1275 York Avenue unless MSK gives different instructions.

NYC buffer

Add time for traffic, subway delays, elevators, security and check-in.

Common mistake: Searching ā€œMSK near meā€ may show a research building, outpatient center or Koch Center instead of the correct hospital entrance.
Official source detail

MSK Patient Guide Details: Memorial Hospital, Parking and Manhattan Location Planning

MSK’s patient and visitor resources give practical micro-details that many thin directory pages miss. They emphasize using the exact building name, checking the care team’s instructions, and planning transportation before arrival.

The key user-help point is simple: 1275 York Avenue is correct for Memorial Hospital, but not automatically correct for every MSK appointment.

Location clue

Memorial Hospital is on York Avenue between East 67th and East 68th Streets.

Parking clue

Parking guidance changes, so check the official MSK parking page before driving.

Best option

Public transit, patient drop-off, shuttle guidance or official parking directions may save time.

Patient-guide takeaway: If you are driving a patient to oncology care, drop the patient near the correct entrance first, then park if walking distance is difficult.
Parking

Parking Near Memorial Sloan Kettering at 1275 York Avenue

Parking guidance near MSK can change. MSK currently notes that its East 66th Street garage is closed and that shuttle service is available from the 61st Street garage to Memorial Hospital at 1275 York Avenue.

Because cancer care visits can run long, check the official parking page on the same day you travel. Confirm whether your best route is the 61st Street garage, rideshare, patient drop-off, public transit, or medical transport.

Check garage status

Do not rely on old parking instructions. Confirm current MSK garage guidance before driving.

Drop off first

Use patient drop-off for weakness, chemotherapy, pain, wheelchair needs or post-procedure fatigue.

Save your spot

Take a photo of garage name, level, row, elevator and shuttle/walking route.

Bring payment

Have card backup for parking, taxi, food, pharmacy or supplies.

Check construction

MSK pages may mention construction, temporary closure, shuttle or route changes.

Plan return trip

Appointments can run long; confirm pickup location with the patient or caregiver.

NYC parking tip: For a short visitor trip, subway or rideshare may be easier. For treatment, surgery, fatigue or mobility limits, caregiver drop-off plus official parking planning may be safer.
Transit and shuttle

MSK Shuttle, Subway, Bus, Rideshare and Medical Transport

Choose transportation based on the patient’s condition. Subway may work for a stable visitor, but not for someone after sedation, chemotherapy, surgery, severe fatigue, dizziness or mobility problems.

If parking instructions mention a shuttle, confirm where the shuttle boards, where it drops off, and whether it is suitable for the patient’s mobility level.

Travel method Best for Watch out for
Subway or bus Stable visitors and patients who can walk or transfer comfortably. Station accessibility, stairs, weather, delays and walking distance.
Rideshare or taxi Reducing parking stress and reaching a specific entrance. Use ā€œ1275 York Avenue main entranceā€ or your exact MSK building.
Caregiver driving Surgery, sedation, elderly patients, children and mobility needs. Drop off first, then park if needed.
MSK shuttle Moving from designated MSK parking or between certain MSK Manhattan sites. Confirm current route and schedule before relying on it.
Medical transport Wheelchair, stretcher, non-emergency transport or special assistance needs. Insurance coverage, return-trip timing and building pickup location.
Rideshare note: Put the exact entrance or building in the driver note. ā€œMSKā€ alone may send the driver to the wrong nearby building.
Phone routing

MSK Phone Number NYC: Which Department Should You Call?

The main MSK phone number is useful when you do not know the correct route. However, a large cancer center has many departments, so ask for the exact service you need.

Your need Call / ask for Helpful wording
Main MSK routing 212-639-2000 ā€œCan you route me to the correct clinic, patient unit, doctor’s office or support department?ā€
Patient concern 212-639-7202 or 888-510-6664 ā€œI need Patient Representatives for a concern about rights, communication, access or care experience.ā€
International patient 212-639-4900 ā€œI’m calling from outside the U.S. and need help requesting an appointment or submitting records.ā€
Medical records Official MSK records page / MSK MyChart ā€œCan you confirm whether I should use MyChart, a release form, fax, mail or Radiology Film Library?ā€
Doctor communication Doctor’s office or care team ā€œCan I speak with the care team about symptoms, test results, medication or appointment instructions?ā€
MyChart tip: MSK says if you do not get a response to a care-team message within 2 business days, call your healthcare provider’s office. If unsure how to reach them, call 212-639-2000.
Records

Memorial Sloan Kettering Medical Records Phone Number and Request Help

For Memorial Sloan Kettering medical records phone number searches, start with MSK’s official ā€œHow to Get Your Medical Records at MSKā€ page. The process may use MSK MyChart, a release form, fax, mail or specific department routing depending on what you need.

If your need is imaging, MSK lists Radiology Film Library support at 212-639-7302. Do not send sensitive medical information to unofficial websites or random email addresses.

Portal first

Check MSK MyChart for visits, test results, medicines, forms and messages.

Specific dates

Request records by date of service, department, provider and record type.

Imaging help

For radiology images or discs, ask Radiology Film Library about the correct process.

Authorization

If requesting for someone else, prepare proxy access, legal authority or signed release.

Fax caution

Use only official MSK fax numbers/forms when submitting protected health information.

Emergency care

Do not wait for records if the patient has emergency symptoms; call 911.

Records script: ā€œI need records for [dates] from [doctor/department]. Can you confirm whether I should use MSK MyChart, a release form, Radiology Film Library, fax or mail?ā€
HR contact

Memorial Sloan Kettering Human Resources Email and Job-Related Contact Help

Some users search for Memorial Sloan Kettering human resources email. Public MSK Careers and HR-related documents list hrrc@mskcc.org as an HR Resource Center contact route.

For job applications, onboarding, interview status, employee benefits, workplace documents or employment verification, also use MSK’s official Careers and HR resources. Do not send personal identity documents to unofficial recruiters or copied email addresses without verifying the domain.

Public HR route

hrrc@mskcc.org appears in public MSK career and HR-related sources.

Careers route

Use official MSK Careers for job applications and applicant support.

Security caution

Only trust emails from official MSK domains and verified career portals.

HR note: HR contact details can change. Verify current HR or applicant instructions through MSK Careers before sending sensitive employment documents.
Mismatch warning

Memorial Regional Hospital Patient Information Is Not the Same as MSK NYC

Memorial Regional hospital patient information is a different search intent. It commonly refers to Memorial Healthcare System facilities such as Memorial Regional Hospital in Florida or another regional Memorial system, not Memorial Sloan Kettering Cancer Center in New York City.

If your paperwork says Memorial Regional Hospital, check the exact city, state and health system before travelling. Do not use MSK’s York Avenue address unless your paperwork clearly says Memorial Sloan Kettering, MSK or Memorial Hospital at MSK.

Search phrase Likely facility intent What to do
Memorial Sloan Kettering Cancer Center 1275 York Avenue MSK main hospital in Manhattan. Use MSK official pages, York Avenue directions and MSK phone number.
MSK phone number NYC MSK main telephone routing. Call 212-639-2000 or use an official department number.
Memorial Regional hospital patient information Often Memorial Healthcare System or another regional Memorial hospital. Verify city/state before using any NYC directions.
Memorial Sloan Kettering human resources email Job, HR, benefits or employee support. Verify HR route through MSK Careers or official MSK documents.
Wrong-state warning: ā€œMemorial Regionalā€ and ā€œMemorial Sloan Ketteringā€ are not interchangeable hospital names.
Checklist

What to Bring for an MSK Appointment or Hospital Visit

MSK visits may involve cancer consultation, imaging, infusion, surgery, inpatient care, urgent care for MSK patients, genetics, second opinions or follow-up care. Bring the details your care team needs.

Photo ID

Bring a driver license, state ID, passport or accepted identification.

Insurance card

Bring current coverage information and referral details if required.

Appointment proof

Save the text, portal message, location name, QR code or printed confirmation.

Medication list

Include prescriptions, over-the-counter medicines, supplements and allergies.

Outside records

Bring pathology reports, imaging discs, lab results or treatment summaries if requested.

Questions list

Write symptoms, diagnosis history, treatment timeline and top concerns.

Before-you-go checklist: Confirm building, entrance, floor, appointment time, doctor name, parking/shuttle status, visitor rules, records needed and return-ride plan.
Visitors

MSK Visitors, Patient Representatives and Caregiver Help

Visitors to Memorial Hospital should enter and check in at the main entrance at 1275 York Avenue unless MSK provides another instruction for the patient’s situation.

If you have concerns about care, access, communication or patient rights, MSK Patient Representatives can be reached at 212-639-7202 or 888-510-6664.

Choose one communicator

One caregiver can help reduce confusion and keep family updates organized.

Ask visitor rules

Visitor rules may change by patient condition, unit, procedure or infection-control needs.

Use Patient Representatives

Call 212-639-7202 for patient rights, access or care-experience concerns.

Do not visit sick

Stay home with fever, respiratory illness, vomiting, diarrhea or contagious symptoms.

Visitor script: ā€œCan you confirm current visitor rules, patient room, entrance, ID requirement, parking/drop-off and whether the patient is still in the same unit?ā€
Billing and portal

MSK Billing, Insurance, Patient Portal and Cost Questions

Before non-emergency care, confirm your insurance network status, referral requirements, prior authorization, estimate options and whether outside pathology or imaging must be sent before the visit.

MSK MyChart or the official patient portal may help with appointment details, messages, results, forms and some records. Use official MSK tools rather than third-party patient portals with similar names.

Question Ask who? Why it matters
Is MSK in network? Insurance plan + MSK billing/financial services Facility and physician billing can differ by plan.
Do I need prior authorization? Insurance plan and clinic desk Imaging, procedures and cancer treatments may need approval.
Do I need outside records? MSK appointment/care advisor route Second opinions often need pathology, imaging and treatment summaries.
Can I use MSK MyChart? MSK portal support or care team Portal access can help with messages, records and appointment management.
Billing script: ā€œPlease confirm whether MSK, the physician, pathology review, imaging, lab and treatment services are in network for my exact insurance plan.ā€
Troubleshooting

Wrong-Building Troubleshooting at Memorial Sloan Kettering NYC

If the map, appointment text, building name and entrance do not match, pause before travelling. MSK has several Manhattan facilities, and the closest map pin may not be the correct care location.

Paper says 1275 York

You likely need Memorial Hospital, MSK’s main hospital.

Paper says 530 East 74th

You likely need the David H. Koch Center for Cancer Care.

Paper says 1133 York

You likely need Josie Robertson Surgery Center.

Paper says East 60th

You may need the 60th Street Outpatient Center.

Paper says 300 East 66th

You may need the Evelyn H. Lauder Breast Center or imaging center.

Symptoms are serious

Call 911 instead of troubleshooting online.

High-risk mistake: Do not drive to 1275 York Avenue for surgery, imaging or outpatient care unless the appointment location confirms that address.
Emergency first

Emergency Guidance: When to Call 911 Instead of MSK

For life-threatening symptoms, call 911 immediately. Do not delay emergency care while searching for MSK phone numbers, medical records, HR email, parking or directions.

Call 911 for emergencies

Chest pain, stroke signs, severe breathing trouble, major bleeding, overdose, seizure, loss of consciousness, severe allergic reaction, suicidal danger or serious injury should not wait.

Medical safety note: This page is general hospital navigation information only. It is not medical advice, diagnosis, treatment, appointment booking, ambulance dispatch or emergency care replacement.
Map

Memorial Sloan Kettering Medical Center Map and 1275 York Avenue Directions

Use this map only after confirming the exact MSK location. If your appointment says Koch Center, Josie Robertson Surgery Center, 64th Street Outpatient Center or another MSK site, use that location instead.

Map: Memorial Sloan Kettering Cancer Center / Memorial Hospital

Map: Current MSK Parking Area / 61st Street Garage Route

Map warning: MSK has multiple nearby buildings. Match your appointment address with the map before travelling.
FAQs

Memorial Sloan Kettering NYC Patient Information FAQs

What is the Memorial Sloan Kettering main campus address?

The MSK main hospital, Memorial Hospital, is listed at 1275 York Avenue, New York, NY 10065, between East 67th and East 68th Streets.

What is the Memorial Sloan Kettering phone number?

MSK lists its main telephone number as 212-639-2000. Use this number for general routing when you are unsure which department or clinic to call.

How do I get directions to 1275 York Avenue?

Use 1275 York Avenue, New York, NY 10065 only when your paperwork says Memorial Hospital or MSK main hospital. Confirm the exact entrance because MSK has multiple New York City buildings.

What is the Memorial Sloan Kettering medical records phone number?

MSK medical record requests should follow the official MSK records process. MSK also lists 212-639-7302 for Radiology Film Library support when patients need imaging-related records help.

What is the Memorial Sloan Kettering human resources email?

Public MSK career and HR-related documents list hrrc@mskcc.org as an HR Resource Center contact route. Job applicants should also use the official MSK Careers site for current instructions.

Is Memorial Regional hospital patient information the same as MSK NYC?

No. Memorial Regional Hospital patient information usually refers to Memorial Healthcare System facilities in Florida or other regional systems. It is not the same as Memorial Sloan Kettering Cancer Center in New York City.

Where should visitors park near Memorial Hospital at MSK?

MSK parking instructions can change. MSK currently notes that the East 66th Street garage is closed and shuttle service is available from the 61st Street garage to Memorial Hospital at 1275 York Avenue.

Who do I call if I have a patient concern at MSK?

MSK Patient Representatives can be reached at 212-639-7202 or 888-510-6664 for concerns about patient rights, care experience, communication or hospital policies.

Can I use Google Maps alone for MSK?

Use Google Maps only after confirming the exact MSK building. Memorial Hospital, Koch Center, Josie Robertson Surgery Center and MSK outpatient sites are not the same entrance.

Should I call 911 or call MSK first?

Call 911 immediately for life-threatening symptoms such as chest pain, stroke signs, severe breathing trouble, major bleeding, overdose, seizure, loss of consciousness or serious injury.

Medical and accuracy disclaimer: This page is an informational hospital navigation guide only. It is not medical advice, diagnosis, treatment, appointment booking, ambulance dispatch, employment verification or emergency care replacement. Hospital entrances, parking, phone numbers, visitor rules, records routes and HR contacts can change. Always verify details with official MSK sources before travelling or sending sensitive information. For emergencies in the United States, call 911.