Downtown Chicago Address, Phone Directory, Visitor Rules, Parking Garages and Patient Records Help
Use this guide when you search Memorial Chicago Hospital and need to verify Northwestern Memorial Hospital, Northwestern Hospital Chicago, Northwestern Hospital Downtown Chicago, Ingalls Memorial Hospital, patient information, phone numbers, parking, billing, medical records and visitor rules before travelling.
Memorial Chicago Hospital Patient Info: What You Need to Verify First
Memorial Chicago Hospital patient info searches usually mean one of two things: Northwestern Memorial Hospital in downtown Chicago or a different “Memorial” facility such as Ingalls Memorial Hospital in Harvey. Do not use a vague hospital nickname as your only source.
For Northwestern Memorial Hospital Chicago, the official address is 251 East Huron Street, Chicago, IL 60611. The main hospital number is 312.926.2000, and general visiting hours are 8 a.m. to 8 p.m. daily.
Use this page to take the correct next step: call the main operator, check the Northwestern Hospital directory, confirm the correct pavilion, plan parking validation, request records, handle billing, or compare with Ingalls Memorial Hospital if your paperwork does not say Northwestern.
Use the downtown campus if your paperwork says Northwestern, NM, Huron Street, Galter, Feinberg, Prentice, Lavin or Arkes.
Start with 312.926.2000, then ask for the department, pavilion, patient information desk or office.
Check Parking A, B, C or D and validate each time you park for patient and visitor rates.
Call 911 for life-threatening symptoms. Do not delay care to compare hospital pages.
Northwestern Hospital Chicago Patient Information at a Glance
Northwestern Hospital patient information is more than one phone number. Patients and visitors often need the exact address, pavilion, entrance, department, parking garage, visitor policy, records route and billing route.
What This Memorial Chicago Hospital Guide Covers
Is Memorial Hospital Chicago the Same as Northwestern Memorial Hospital?
Memorial Hospital Chicago is a broad search phrase. In downtown Chicago, many users are trying to find Northwestern Memorial Hospital. However, “Memorial” also appears in other names, including Ingalls Memorial Hospital.
Before you drive, pay a bill, call for records or visit a patient, match the exact facility name from your appointment message, MyChart notice, referral, discharge paperwork, insurance authorization or bill.
Northwestern Memorial Hospital
Use this if your paperwork says Northwestern, NM, downtown Chicago, Huron Street, Galter, Feinberg, Prentice, Lavin or Arkes.
Ingalls Memorial Hospital
Use this if your paperwork says UChicago Medicine Ingalls, Harvey, Southland, Ingalls Memorial or a 708-area hospital contact.
Emergency symptoms
Call 911 immediately for life-threatening symptoms instead of comparing hospital names online.
Northwestern Hospital Patient Information for Downtown Chicago
Northwestern Hospital Chicago usually refers to Northwestern Memorial Hospital, an academic medical center in downtown Chicago. The campus includes multiple buildings, connected pavilions and physician offices, so the address alone may not be enough.
For a smooth visit, identify the exact pavilion and department before you leave. Ask whether your appointment is in Galter Pavilion, Feinberg Pavilion, Prentice Women’s Hospital, Arkes Family Pavilion, Lavin Family Pavilion, the Emergency Department or another downtown campus location.
| Need | Best route | What to ask |
|---|---|---|
| General hospital routing | Main number: 312.926.2000 | “Can you connect me to the correct pavilion, department or patient information desk?” |
| Appointment or procedure | Use clinic instructions or scheduling | “Which building, floor, suite and garage should I use?” |
| Visitor check-in | Nursing unit, front desk or main operator | “Are there visitor limits, unit restrictions or badge rules today?” |
| Care concern | Patient Relations: 312.926.3112 | “Can Patient Relations help with communication, care concerns or unresolved issues?” |
Northwestern Hospital Phone Number and Directory Help
The phrase Northwestern Hospital phone number can mean main operator, billing, Patient Relations, physician referral, medical records, MyNM help or scheduling. Use the right route so you do not get transferred several times.
312.926.2000
Use for general hospital routing and department help.
312.926.6900
Use for Northwestern Memorial Hospital billing questions.
312.926.3112
Use for care concerns, communication issues or patient experience support.
844.344.6663
Use if you need help finding a Northwestern Medicine doctor.
877.973.2673
Use for medical records phone help.
855.457.6966
Use for MyNM app or portal help.
Northwestern Memorial Hospital Visiting Hours and Visitor Policy
Northwestern Memorial Hospital lists general inpatient visiting hours as 8 a.m. to 8 p.m. daily. Visitors must check in at the front desk and wear a visitor badge.
During general visiting hours, patients may have up to 2 visitors at a time. One adult visitor may be allowed overnight. Visitors under 18 at Northwestern Memorial Hospital must be with a responsible adult.
Expect front-desk check-in and a visitor badge.
General policy allows up to two visitors at a time during visiting hours.
One adult visitor may be allowed overnight under general inpatient policy.
Visitors under 18 must be with a responsible adult at Northwestern Memorial Hospital.
Do not visit if you have symptoms of illness that can spread.
Women’s Health, Pediatrics, ICU and Behavioral Health may have special rules.
Northwestern Hospital Downtown Chicago Parking Garages, Rates and Validation
The official parking PDF for Northwestern Hospital Downtown Chicago lists campus garages and patient/visitor rates. The most important rule is validation: patient and visitor parking rates apply only when the parking ticket is validated each time a car is parked.
| Parking option | Official location detail | Best use |
|---|---|---|
| Parking A – Huron/Superior | 222 East Huron Street, between Superior and Huron streets. | Common downtown campus option near Northwestern Memorial Hospital buildings. |
| Parking B – 259 East Erie | Located in Lavin Family Pavilion. | Useful for Lavin Family Pavilion and connected campus visits. |
| Parking C – Erie/Ontario | 321 East Ontario Street, between Erie and Ontario streets; second-floor bridge connects to Lavin Family Pavilion. | Helpful when bridge access to Lavin is useful. |
| Parking D – Erie/Ontario | Also on East Ontario Street, immediately east of Parking C; no bridge access to facilities. | Use when directed by signage or if Parking C is not preferred. |
| Validated self-parking | Up to 7 hours: $15; 7 to 24 hours: $31, based on the PDF rate note. | Validate the ticket before leaving to receive patient and visitor rates. |
| Valet in Parking B / Prentice | PDF lists valet rates up to 3 hours, 3 to 7 hours, and 7 to 24 hours. | Consider if pregnancy, surgery, mobility needs or appointment timing make valet easier. |
Northwestern Memorial Hospital Address and Downtown Campus Buildings
The Northwestern Memorial Hospital address is 251 East Huron Street, but many visits happen in connected or nearby campus buildings. Your appointment may mention a pavilion or office building instead of only the main hospital address.
Often used for hospital departments and services. Confirm floor and suite before arrival.
Use appointment instructions to match the correct building and garage.
Use specific labor, delivery, surgery or women’s health instructions if listed.
Confirm if your clinic, specialist or office visit is located here.
Parking B is located in Lavin Family Pavilion.
Call 911 for serious emergencies. Do not search for parking first.
When to Call 911 Instead of Searching Northwestern Hospital Chicago
For a life-threatening emergency, call 911 immediately. Do not spend time comparing Northwestern Hospital Downtown Chicago, Ingalls Memorial Hospital, parking garages or phone directories if the condition may be serious.
Call 911 for emergencies
Chest pain, stroke signs, severe breathing trouble, serious injury, major bleeding, overdose, seizure, unconsciousness, severe allergic reaction or sudden confusion should not wait.
What to Bring for a Northwestern Memorial Hospital Appointment
For non-emergency visits, prepare documents before leaving home. This reduces check-in delays and helps staff route you to the correct department.
Bring a driver’s license, state ID, passport or accepted identification.
Bring current medical and pharmacy insurance details.
Use MyNM for appointment details, messages, selected test results and billing access.
Include prescriptions, over-the-counter medicine, supplements and allergies.
Bring referral, imaging order, procedure instructions or authorization if required.
Write down symptoms, dates, concerns and follow-up questions before arrival.
Northwestern Medical Records, MyNM, Billing and Patient Relations
Northwestern Medicine provides medical records and MyNM routes for patient health information. If you need records phone help, use 877.973.2673.
For patient financial services, use 855.694.2866. For Northwestern Memorial Hospital billing, use 312.926.6900. For MyNM app or portal support, use 855.457.6966.
Prepare patient name, date of birth, dates of service, photo ID and the specific records needed.
Use MyNM for portal access, selected health information, bills and many patient account tasks.
Ask whether a bill is a hospital facility charge, physician charge, lab, imaging, anesthesia or another provider charge.
Use Patient Relations for concerns about care, communication, service or unresolved patient experience issues.
Ingalls Memorial Hospital vs Northwestern Memorial Hospital
Ingalls Memorial Hospital is a separate hospital connected with UChicago Medicine in Harvey, Illinois, serving Chicago’s Southland. It is not the same as Northwestern Memorial Hospital in downtown Chicago.
If your paperwork says Ingalls, UChicago Medicine Ingalls or Harvey, use UChicago Medicine’s Ingalls patient and visitor pages rather than Northwestern’s downtown address.
| Search term | Likely user intent | Correct next step |
|---|---|---|
| Memorial Hospital Chicago | User may mean Northwestern Memorial or another Memorial facility. | Verify with paperwork before choosing a map route. |
| Northwestern Hospital Chicago | User likely needs Northwestern Memorial Hospital downtown campus. | Use 251 E Huron St and 312.926.2000. |
| Northwestern Hospital Downtown Chicago | User needs downtown campus buildings, parking and visitor rules. | Confirm pavilion and parking garage before arrival. |
| Ingalls Memorial Hospital | User needs UChicago Medicine Ingalls in Harvey / Southland. | Use UChicago Medicine Ingalls official pages and phone routing. |
Related US Hospital Guide Pages for Chicago Patients
These internal links help users compare verified Chicago hospital information, emergency rooms and correction policies. They are included only because they support this search intent.
For broader Chicago hospital comparisons, read Chicago Medical Centers: Address, Phone & Parking Guide.
For ER-focused help, read Chicago Emergency Rooms: Verified ER Address & Phone.
To report outdated information, use US Hospital Guide Contact Us or review the Editorial Policy.
Northwestern Memorial Hospital Map and Directions
Use this map for orientation to Northwestern Memorial Hospital in downtown Chicago. Confirm your building, pavilion, entrance and parking garage before travelling.
Official Links for Northwestern Memorial Hospital and Related Patient Help
Use these official links to verify address, phone, visiting hours, parking, visitor rules, medical records, billing, patient relations and Ingalls Memorial comparison details.
Northwestern Memorial Hospital
Use this to confirm the official address, main number, visiting hours, services and campus details.
Open Northwestern MemorialParking Garages PDF
Use this to check Parking A, B, C, D, parking map, rates and validation locations.
Open Parking PDFVisitor Policies
Use this before visiting to verify check-in, badge, visitor limit, overnight and unit-specific rules.
Open Visitor PoliciesMedical Records and MyNM
Use this to request medical records or access selected health information through MyNM.
Open Medical RecordsNorthwestern Contact Page
Use this for directory, medical records, patient financial services, MyNM help and hospital routing.
Open Contact PageIngalls Memorial Hospital
Use this if your paperwork says Ingalls Memorial, UChicago Medicine Ingalls or Harvey.
Open Ingalls InfoMemorial Chicago Hospital and Northwestern Patient Info FAQs
Is Memorial Chicago Hospital the same as Northwestern Memorial Hospital?
Many people searching Memorial Chicago Hospital are trying to find Northwestern Memorial Hospital in downtown Chicago, but the exact hospital name should be verified from paperwork. Northwestern Memorial Hospital is listed at 251 East Huron Street, Chicago, Illinois 60611.
What is the Northwestern Memorial Hospital address?
Northwestern Memorial Hospital is listed at 251 East Huron Street, Chicago, Illinois 60611.
What is the Northwestern Hospital phone number?
The main phone number for Northwestern Memorial Hospital is 312.926.2000. Other useful numbers include billing at 312.926.6900, Patient Relations at 312.926.3112, medical records at 877.973.2673 and MyNM help at 855.457.6966.
What are Northwestern Memorial Hospital visiting hours?
Northwestern Memorial Hospital lists general inpatient visiting hours as 8 a.m. to 8 p.m. daily. Patients may generally have up to two visitors at a time during visiting hours, but some departments have different rules.
Where should I park at Northwestern Hospital Downtown Chicago?
Northwestern Memorial Hospital parking options include Parking A at 222 East Huron Street, Parking B at 259 East Erie in Lavin Family Pavilion, and Parking C and D at 321 East Ontario Street. Validate the ticket each time to receive patient and visitor rates.
What is the Northwestern Hospital directory?
The Northwestern Medicine contact and directory pages help users find hospital locations, main operators, departments, physician referral, billing, medical records, MyNM help and Patient Relations. Use the official directory instead of guessing from a hospital nickname.
Is Ingalls Memorial Hospital in downtown Chicago?
No. Ingalls Memorial Hospital is part of UChicago Medicine and serves Chicago’s Southland in Harvey, Illinois. It is separate from Northwestern Memorial Hospital in downtown Chicago.
How do I request Northwestern medical records?
Use Northwestern Medicine medical records or MyNM routes. Northwestern Medicine lists medical records phone help at 877.973.2673.
Who do I call for a concern about care at Northwestern Memorial Hospital?
For care concerns at Northwestern Memorial Hospital, call Patient Relations at 312.926.3112. For emergencies, call 911.
What should I do in a medical emergency in Chicago?
Call 911 immediately for life-threatening symptoms such as chest pain, stroke signs, severe breathing trouble, major bleeding, overdose, seizure, unconsciousness or serious injury.