General Philadelphia Specialty Hospital Location, Services & Visitor Info

Updated pediatric emergency care guide for families

CHOP Emergency Department Philadelphia, King of Prussia ER, Wait-Time Guidance, Phone Numbers and Parent Checklist

Use this guide to choose between CHOP Philadelphia and CHOP King of Prussia Emergency Departments, find the right phone number, understand the 550 S. Goddard Blvd South Entrance, avoid confusing urgent care with the ER, and know when to call 911 immediately.

🚑 Pediatric emergency care 📍 550 S. Goddard Blvd KOP ☎️ KOP ED: 215-590-1000 🅿️ Free Parking B ⚠️ Emergency: 911
★ Quick answer

CHOP Emergency Department Philadelphia and King of Prussia: What Parents Need First

CHOP Emergency Department Philadelphia and CHOP pediatric Emergency Department King of Prussia Hospital are pediatric emergency-care options for children who need emergency evaluation. CHOP lists two Emergency Departments: one at the Main Hospital in Philadelphia and one at Middleman Family Pavilion in King of Prussia.

For the CHOP Emergency room King of Prussia, use 550 S. Goddard Boulevard, South Entrance, King of Prussia, PA 19406. The official location page lists phone 215-590-1000 and says the Emergency Department is open 24 hours every day.

If your child may be having a life-threatening emergency, call 911. Do not use online wait-time trends, directions or phone menus to delay care when a child appears very sick or injured.

🏥 Philadelphia ED

Main Hospital, 3401 Civic Center Boulevard, Philadelphia, PA 19104.

🏥 King of Prussia ED

550 S. Goddard Boulevard, South Entrance, King of Prussia, PA 19406.

☎️ Phone help

KOP ED: 215-590-1000. Emergency Medicine inquiries: 215-590-3481.

🚑 Emergency first

Call 911 for severe or life-threatening symptoms.

Fast facts

CHOP Emergency Room Phone Number, Address, Parking and Busy-Time Facts

Use these details before driving, calling or comparing locations. The most important decision is whether your child needs emergency care now, not whether a search result looks convenient.

☎️KOP ED phone215-590-1000Location line
☎️General inquiries215-590-3481Emergency Medicine
📍KOP address550 S. GoddardSouth Entrance
🅿️KOP parkingParking BFree, rear building
🚨EmergencyCall 911Do not delay
Parent safety note: If your child has severe trouble breathing, blue lips, loss of consciousness, major bleeding, severe allergic reaction, poisoning, serious injury or a seizure that will not stop, call 911.
Page guide

What This CHOP Pediatric Emergency Guide Covers

Choose correctly

CHOP Emergency Care: Philadelphia vs King of Prussia

CHOP’s emergency medicine locations page says CHOP has two Emergency Departments: one on the first floor of the Main Hospital in Philadelphia and one on the ground floor of the Middleman Family Pavilion in King of Prussia.

Need or search phrase Likely correct location What to verify
CHOP Emergency Department Philadelphia CHOP Main Hospital, Philadelphia campus. Use 3401 Civic Center Boulevard and follow Philadelphia campus ED signs.
CHOP pediatric Emergency Department King of Prussia Hospital Middleman Family Pavilion, King of Prussia. Use 550 S. Goddard Boulevard, South Entrance, Parking B and rear ED entrance.
CHOP Emergency room King of Prussia Abramson Emergency Department at CHOP KOP. Use rear south-side ED entrance, not front Urgent Care entrance.
CHOP er wait time Busy-time trend graph on official CHOP ED page. Trends are estimates only; severe children are prioritized.
Simple rule: Choose the closest appropriate CHOP pediatric emergency department if the child is stable enough to drive. Call 911 if the child may be unstable or transport is unsafe.
Philadelphia campus

CHOP Emergency Department Philadelphia: Main Hospital Guide

The CHOP Emergency Department Philadelphia is located at CHOP’s Main Hospital on the Philadelphia campus. CHOP’s emergency medicine locations page lists the Main Building at 3401 Civic Center Boulevard, Philadelphia, PA 19104.

Use the Philadelphia campus ED if your child’s CHOP specialists, records, inpatient team, trauma need, complex condition or referral instructions point to the Main Hospital. For life-threatening emergencies, use 911 even if you prefer CHOP.

📍 Main campus

3401 Civic Center Boulevard, Philadelphia, PA 19104.

🏥 Pediatric ED

Use for children needing emergency evaluation at CHOP’s Philadelphia campus.

🧭 Follow signs

Use official CHOP directions, campus signs and parking guidance for the ED entrance.

📄 Bring notes

Bring specialist notes, recent discharge papers, lab results or transfer instructions if available.

☎️ Call if stable

Use CHOP phone resources for routing questions when the child is stable.

🚑 Use 911

Do not drive if the child is unstable, hard to wake, blue, severely injured or struggling to breathe.

King of Prussia

CHOP King of Prussia Hospital Emergency Room: 550 S. Goddard Blvd South Entrance

CHOP King of Prussia Hospital is commonly searched with the full phrase 550 south goddard blvd king of prussia specialty care center king of prussia pa 19406. For emergency care, CHOP lists the Emergency Department at 550 S. Goddard Boulevard, South Entrance, King of Prussia, PA 19406.

CHOP says families use the rear entrance on the south side of the building to access the ED at the Middleman Pavilion. If arriving by car, follow signs for Parking B in the rear of the building. Parking is free, and families should not stop or park in the loading zone or ambulance bay.

📍 Address

550 S. Goddard Boulevard
South Entrance
King of Prussia, PA 19406

☎️ Phone

215-590-1000

🕛 Hours

Open 24 hours every day.

🚪 ED entrance

Use rear south-side entrance and second driveway in rear.

🅿️ Parking B

Park in designated areas near the Emergency Department entrance.

🏥 Pediatric team

Staffed by physicians and nurses trained in pediatric emergency medicine.

Navigation wording: Search “CHOP Emergency Department King of Prussia South Entrance 550 S Goddard Blvd” rather than only “CHOP specialty care center.”
Phone routing

CHOP Emergency Room Phone Number and What to Say When Calling

For CHOP Emergency room phone number searches, use the correct phone route for the specific need. CHOP King of Prussia ED lists 215-590-1000. CHOP Emergency Medicine locations list general inquiries at 215-590-3481 and medical questions or concerns at 215-590-3480. CHOP directory support lists Appointments & Information at 1-800-879-2467.

Need Phone route Use this when
King of Prussia ED location 215-590-1000 You need the KOP Emergency Department location phone.
Emergency Medicine general inquiries 215-590-3481 The child is stable and you need general emergency medicine routing.
Medical questions or concerns 215-590-3480 You need non-911 medical question routing from CHOP Emergency Medicine.
Appointments & information 1-800-879-2467 You need CHOP directory-style appointment or information support.
Life-threatening emergency 911 The child may need ambulance or immediate emergency response.
Call script: “My child is [age] and has [symptom] for [time]. We are deciding between CHOP Philadelphia and King of Prussia. Is this an ER problem, and which entrance or phone route should we use?”
Wait-time guidance

CHOP ER Wait Time: How to Use Busy-Time Trends Without Delaying Care

Searches for CHOP er wait time usually mean parents want to know how crowded the ED might be. CHOP’s King of Prussia ED page includes a “How busy is the CHOP ED?” graph based on recent trends by day and time.

CHOP explains those are estimates only and may vary. CHOP also says care for children with severe or life-threatening illnesses is always prioritized and that families should not delay a visit if concerned their child is very sick or injured.

Use trends for planning

Busy-time estimates can help you prepare snacks, charger, paperwork and timing if the child is stable.

Do not use trends for triage

A shorter or longer estimated wait should not decide whether a child with severe symptoms gets emergency care.

Severe children go first

Emergency departments prioritize children with severe or life-threatening illness over arrival order.

Wait-time warning: If a child is getting worse, hard to wake, struggling to breathe, blue, dehydrated, poisoned, seriously injured or in severe pain, do not wait for a “better” time.
Age-limit intent

CHOP Emergency Room Age Limit: Pediatric Care and Adult Confusion

CHOP Emergency room age limit is a common search because families may be unsure whether older teens, young adults with pediatric conditions, or adults should go to CHOP. CHOP is a children’s hospital, and its Emergency Departments are pediatric emergency departments.

If the patient is an adult, use an adult emergency department or call 911 for emergencies. If the patient is a CHOP patient with a special pediatric condition, complex history or active CHOP care plan, call CHOP or follow the specialist’s emergency instructions when stable enough to call.

Patient situation Best action Why
Infant, child or teen with emergency symptoms Use pediatric emergency care or call 911 if unstable. CHOP EDs are designed for pediatric emergency care.
Adult with emergency symptoms Call 911 or use an adult emergency department. CHOP is a children’s hospital, not a general adult ED.
Young adult with active CHOP specialty care Follow specialist instructions or call CHOP if stable. Some complex transition cases may have individualized instructions.
Safe wording: If unsure, call and say: “The patient is [age] and is currently followed by CHOP for [condition]. Should we go to CHOP ED, a local adult ED, or call 911?”
Right care, right place

CHOP Urgent Care vs Emergency Room: Do Not Use the Wrong Entrance

At King of Prussia, CHOP says the Emergency Department entrance is separate from the Urgent Care Center entrance. This matters because parents may arrive at the right campus but the wrong door.

Use the Emergency Department

Breathing trouble, serious injury, severe pain, dehydration, seizure, poisoning, major bleeding, severe allergic reaction, sudden weakness or any condition that feels dangerous.

Use urgent care or primary care when stable

Milder symptoms, minor injuries, ear pain, sore throat, simple fever questions or non-life-threatening problems may fit urgent care or the child’s doctor.

Micro-help: At CHOP King of Prussia, use the rear south-side entrance for the ED. For Urgent Care, CHOP says to use the front entrance on the north side of the building.
Arrival process

What Happens When You Arrive: Parking B, Welcome Desk, Triage and Registration

CHOP’s King of Prussia ED arrival guidance says families arriving by car should pull into the King of Prussia campus, follow signs for Parking B in the rear of the building, park in designated areas near the ED entrance, then enter Middleman Pavilion and proceed to the Welcome Desk.

1

Use the ED entrance

Use the rear entrance on the south side of Middleman Family Pavilion and the second driveway in the rear for the Emergency Department.

2

Do not block emergency access

Do not stop or park in the loading zone or ambulance bay. Use designated parking near the ED entrance.

3

Explain the symptom clearly

State the child’s age, main symptom, when it started, what changed, current medications, allergies and whether symptoms are worsening.

4

Expect triage

A triage nurse quickly assesses the child’s needs. Some children may go directly to an ED treatment room; others may go to registration and the waiting area.

5

Speak up if the child changes

If your child’s condition changes while waiting, tell the triage nurse immediately.

Next steps after evaluation

If Your Child Is Admitted, Transferred or Discharged

CHOP’s King of Prussia ED visit guide explains that a child who needs longer-term care and monitoring may be admitted upstairs to a hospital room. If the child needs additional care not available at the King of Prussia hospital, they may be transferred to the Main Hospital in Philadelphia through CHOP’s Emergency Transport Program.

🏥 Admission

If inpatient care is needed, the child may stay in the ED until a hospital room is ready upstairs.

🚑 Transfer

If more specialized care is needed, CHOP may transfer the child to the Main Hospital in Philadelphia.

🏠 Discharge

If sent home, CHOP clinicians provide written instructions, medication guidance and follow-up information.

Before leaving: Ask what warning signs mean you should return, who to call tomorrow, what medicines are needed, and when your child should be rechecked.
Parent checklist

What to Bring to CHOP Emergency Department

Do not delay a true emergency to gather paperwork. If safe and quick, bring details that help pediatric emergency teams understand the child’s history.

🪪 ID and insurance

Bring caregiver ID, insurance card and any custody/guardian documents if needed.

💊 Medication list

Include dose, last dose, allergies and supplements.

📄 Records

Bring discharge papers, specialist letters, imaging reports or lab results if available.

🌡️ Symptom timeline

Write when symptoms started, fever numbers, vomiting count, injury time or toxin exposure time.

🧃 Comfort items

Bring charger, comfort toy, formula, diapers, glasses, hearing aids or communication tools.

☎️ Doctor contact

Have the child’s pediatrician, specialist and pharmacy phone numbers ready.

Poison warning: If poison, medicine, button battery, magnet or chemical exposure is possible, bring the package if safe — but do not delay emergency care.
Billing and records

Insurance, Billing, MyCHOP and Medical Records After an Emergency Visit

After an ED visit, families may need insurance, billing, records, portal access and follow-up help. CHOP’s location page links to MyCHOP, billing and insurance, obtaining medical records, family relations and privacy resources.

💳 Insurance coverage

Call your insurer’s member services number for ER coverage and network questions.

🔐 MyCHOP

Use MyCHOP for visit information, results and patient portal access when available.

📄 Medical records

Use CHOP’s official medical-record request resources for visit notes and documents.

🧾 Bills

Ask whether charges are hospital, physician, imaging, lab, pharmacy or emergency service.

🗣️ Feedback

Use CHOP family relations or feedback resources for care-experience concerns.

📞 Follow-up

Confirm the next appointment, medication plan and warning signs before leaving.

Discharge tip: Before leaving the ED, ask: “What symptoms mean we should come back, who do we call tomorrow, and when should our child be rechecked?”
Official PDF/source details

CHOP Care Network PDF, Official ED Pages and Map Source: What Each One Is Useful For

CHOP’s care-network PDF result lists Main Hospital and Middleman Family Pavilion as locations that offer 24/7 Emergency Department care and shows 1-800-TRY-CHOP / 1-800-879-2467 as a CHOP phone resource. Use this type of PDF for broad CHOP network confirmation, not for the exact ED entrance.

For the most practical emergency visit, use the official CHOP King of Prussia ED page and the King of Prussia ED visit guide because they explain the South Entrance, Parking B, rear driveway, triage, registration and ED-versus-Urgent-Care entrance difference.

Source type Best use Limitation
CHOP ED location page Exact ED address, phone, hours, busy-time guidance and South Entrance details. Focused on one campus at a time.
CHOP ED visit guide Parking B, rear entrance, triage, registration, waiting area, treatment, admission and discharge flow. Does not replace medical triage or 911.
CHOP care-network PDF / map Broad confirmation that Philadelphia and King of Prussia campuses offer 24/7 ED care. Less useful for exact turn-by-turn entrance guidance.
Google Maps Driving, traffic, rideshare and route planning. May not distinguish ED entrance from Urgent Care entrance.
Best method: Choose the ED location from CHOP’s official page first, then use Google Maps for routing, then follow campus signs for the ED entrance and Parking B.
Map

CHOP King of Prussia Emergency Room Map: 550 S. Goddard Boulevard

This embedded map points to 550 S. Goddard Boulevard, King of Prussia, PA 19406. For the Emergency Department, follow CHOP’s instruction to use the South Entrance, rear of the building, and Parking B guidance, not the front Urgent Care entrance.

Map warning: If the child is unstable, call 911. Do not drive yourself if transport could be unsafe.
FAQs

CHOP Emergency Department Philadelphia and King of Prussia FAQs

Where is CHOP Emergency Department Philadelphia?

CHOP Emergency Department Philadelphia is at the Main Hospital on the Philadelphia campus, 3401 Civic Center Boulevard, Philadelphia, PA 19104. CHOP lists it as one of its two Emergency Department locations.

Where is CHOP pediatric Emergency Department King of Prussia Hospital?

CHOP King of Prussia Emergency Department is at 550 S. Goddard Boulevard, South Entrance, King of Prussia, PA 19406, inside the Middleman Family Pavilion.

What is the CHOP Emergency room phone number?

CHOP King of Prussia Emergency Department lists 215-590-1000. CHOP Emergency Medicine locations list general inquiries at 215-590-3481 and medical questions or concerns at 215-590-3480. CHOP directory-style appointment and information support is 1-800-879-2467.

Is CHOP King of Prussia Emergency Room open 24 hours?

Yes. CHOP lists the King of Prussia Emergency Department as open 24 hours every day.

Can I use CHOP ER wait time to decide whether to go?

CHOP’s busy-time graph is an estimate based on recent trends only. Severe or life-threatening children are prioritized, and families should not delay care if they are concerned a child is very sick or injured.

What is the CHOP Emergency room age limit?

CHOP is a children’s hospital and its Emergency Departments are pediatric emergency departments. If the patient is an adult or has a special transition-care situation, call CHOP when stable or use 911 for a life-threatening emergency.

Is 550 South Goddard Blvd the CHOP Emergency Department entrance?

550 S. Goddard Boulevard is the King of Prussia hospital campus address. For the Emergency Department, CHOP says families should use the rear entrance on the south side of the building and the second driveway in the rear.

Is CHOP Urgent Care the same as CHOP Emergency Department?

No. At King of Prussia, CHOP says the Emergency Department entrance is separate from the Urgent Care entrance. The ED uses the rear south-side entrance, while Urgent Care uses the front north-side entrance.

What should I bring to CHOP Emergency Department?

Bring caregiver ID, insurance card, medication list, allergy list, recent records, discharge papers, specialist notes, symptom timeline and the child’s doctor or pharmacy contact if available. Do not delay emergency care to collect paperwork.

What should I do in a child medical emergency?

Call 911 immediately for life-threatening symptoms such as severe breathing trouble, blue lips, unconsciousness, major trauma, severe allergic reaction, seizure that will not stop, poisoning, severe bleeding or sudden extreme weakness.

Medical and accuracy disclaimer: This page is an informational pediatric emergency navigation guide only. It is not medical advice, diagnosis, treatment, triage, ambulance dispatch, emergency care replacement or an official CHOP page. Emergency department details, phone numbers, entrances, wait-time tools, records processes and official links can change. Always verify with CHOP before travelling when the child is stable enough to call. For life-threatening emergencies in the United States, call 911.