General Chicago Hospital Address, Map and Visitor Guide

Updated 2026 UChicago Medicine visitor and directions guide

UChicago Medicine Visitor Hours, ICU Rules, Mitchell Hospital, Ingalls, Parking and Patient Phone Help

Use this guide before visiting the University of Chicago Medicine Hyde Park campus or Ingalls Memorial. It explains visitor hours, ICU access, check-in badges, patient information phone number, Mitchell Hospital arrival, official campus-map PDF details, parking, billing, records and emergency guidance.

🏥 Hyde Park campus 🕘 9 am–9 pm adult units 🪪 ID + visitor badge ☎️ 773-702-1000 🚑 Emergency: 911
★ Quick answer

General Chicago Hospital Visiting Hours: The Correct UChicago Next Step

General Chicago Hospital visiting hours is a search phrase, not a verified single hospital name. Most searchers actually need University of Chicago hospital visiting hours, the University of Chicago hospital visitor policy, University of Chicago ICU visiting hours, Mitchell Hospital visiting hours, Ingalls Memorial Hospital visitor help, the University of Chicago Hospital patient Information phone number, or Directions to University of Chicago Hospital.

For UChicago Medicine Hyde Park, the main campus address is 5841 S. Maryland Ave., Chicago, IL 60637. The medical center main number and patient information number is 773-702-1000. Adult Critical Care Units and Adult Inpatient Units, including CCD and Mitchell Hospital, are listed with visiting hours from 9 am to 9 pm, but unit rules can still vary.

For Ingalls Memorial Hospital in Harvey, general visiting hours are listed as 8 am to 7 pm daily. ICU/CCU, maternity suite and psychiatry have special visiting hours, so call 708-333-2300 before visiting those areas.

🏥 Hyde Park visit

Confirm whether the patient is at Mitchell, CCD, DCAM, Comer or another building.

🩺 ICU visit

Adult ICU hours are listed 9 am–9 pm, but call the unit before going.

🪪 Visitor policy

Bring photo ID and wear the color-coded visitor badge during your visit.

🅿️ Parking

Use Parking A for Mitchell/DCAM and Parking B for CCD/Comer.

Fast facts

University of Chicago Hospital Phone, Visitor Hours and Address Details

This section gives quick help for searchers who need the University of Chicago hospital phone number, patient information number, ICU visiting hours, Mitchell Hospital access, Ingalls Memorial Hospital visitor rules or directions.

☎️Patient info773-702-1000Main + patient information
🕘Adult units9 am–9 pmICU + inpatient units
📍Hyde Park5841 S. MarylandChicago, IL 60637
🏥Ingalls8 am–7 pmGeneral visiting daily
🚑Emergency911Life-threatening symptoms
Important correction: The older article used broad and unverified “Chicago, New York” wording plus a video section. This refreshed version removes that thin content and focuses on verified UChicago Medicine and Ingalls Memorial visitor intent.
Page guide

What This Chicago Hospital Visitor Guide Covers

Visiting hours

University of Chicago Hospital Visiting Hours: Adult Units, ICU and Unit Limits

UChicago Medicine’s Hyde Park visitor guidelines list Adult Critical Care Units (ICU) with 2 visitors at bedside, 2 visitors in the waiting room, and visiting hours from 9 am to 9 pm. The same official visitor page lists Adult Inpatient Units, including CCD and Mitchell Hospital, with a 2 visitor limit and visiting hours from 9 am to 9 pm.

Even with listed hours, visitor access can be restricted for safety, infection control, procedures, patient preference or other health-related reasons. The patient or healthcare proxy can also withdraw or deny consent to visitation.

Care area Listed visitor limit / hours What to do before going
Adult Critical Care Units (ICU) 2 bedside visitors, 2 waiting-room visitors; 9 am–9 pm Call the unit because ICU access may change because of patient condition, procedures or infection control.
Adult Inpatient Units (CCD, Mitchell Hospital) 2 visitors; 9 am–9 pm Confirm the patient’s unit, building, room number, entrance and parking route.
Adult Emergency Department 1 visitor For life-threatening symptoms call 911; visitor access can be restricted by care needs.
Perioperative / procedural areas 2 visitors Ask where the surgical waiting area is and whether visitors can rotate.
Family Birth Center / Mother-Baby Unit Labor and Delivery: 3 visitors; Mother/Baby Unit: 2 visitors Ask for Family Birth Center rules because birth, labor and postnatal areas have separate guidance.
Call script: “I’m visiting a patient at UChicago Medicine. Can you confirm the current visitor limit, visiting hours, badge check-in entrance, parking garage and whether any restrictions apply today?”
Visitor policy

University of Chicago Hospital Visitor Policy: ID, Badge, Entrances and Responsibilities

The University of Chicago hospital visitor policy requires visitors to check in with Public Safety at designated entrances, including Mitchell Lobby, Comer Lobby, CCD East and West Lobbies, Parking Garage B Bridge, DCAM to CCD Bridge, and emergency department main entrances.

Visitors over age 18 must present a state-issued photo ID, such as a driver’s license, to receive a visitor badge. If a visitor does not have photo ID, Public Safety may verify identity through alternate methods. Each visitor receives a color-coded badge based on the building they are visiting. Badges are valid for 24 hours and must be displayed.

🪪 Bring ID

Bring a driver’s license, state ID or other photo ID when possible.

🎫 Wear badge

Keep the color-coded badge visible during the entire visit.

🚪 Use correct entrance

Mitchell, Comer, CCD, DCAM bridge and emergency entrances are not the same.

🤫 Reduce noise

Speak softly and keep hallways clear for patient privacy and safety.

🧼 Follow safety rules

Masking, hand hygiene or restrictions may apply when infection-control needs change.

🩺 Step out when asked

Care teams may ask visitors to leave temporarily during care or procedures.

Do not visit when sick: Fever, cough, vomiting, diarrhea, rash, flu symptoms or a contagious illness can put patients at risk. Call the unit first and consider staying home.
ICU guidance

University of Chicago ICU Visiting Hours and Critical-Care Tips

For University of Chicago ICU visiting hours, the official Hyde Park visitor guidelines list Adult Critical Care Units (ICU) as 9 am to 9 pm, with 2 visitors at bedside and 2 visitors in the waiting room. This does not mean every ICU visit is guaranteed at every moment.

ICU access may pause during procedures, rounds, shift handoff, sterile care, emergency changes, privacy concerns or patient rest. Always call the unit or main patient information number before travelling.

ICU question Ask this before visiting Why it matters
Can I visit now? Ask whether the patient is stable for visitors and whether procedures are planned. Critical-care access can change quickly.
Can visitors rotate? Ask how bedside and waiting-room visitor limits are enforced. Too many visitors can crowd the room and slow care.
Can children visit? Ask the unit before bringing children. Age, infection-control and supervision rules may apply.
Can someone stay overnight? Ask the nurse or unit leadership before planning overnight support. Overnight exceptions depend on the unit and patient need.
ICU micro-help: Write down the unit name, room number, nurse’s station instructions, best visiting window, parking garage and what personal items are allowed.
Mitchell Hospital

Mitchell Hospital Visiting Hours, Address, Parking and Arrival Help

Mitchell Hospital visiting hours searches usually refer to UChicago Medicine Mitchell Hospital – Hyde Park. The official location page lists Mitchell Hospital at 5815 S. Maryland Ave., Chicago, IL 60637 and call routing at 1-888-824-0200.

Mitchell Hospital is a six-story hospital on the Hyde Park campus. It includes adult inpatient areas and is home to specialty care such as post-natal mother-baby unit, advanced imaging, physical therapy, dialysis access center and inpatient units. Adult inpatient units including Mitchell Hospital are listed under the 9 am to 9 pm Hyde Park visitor guidance, but call the patient unit before visiting.

📍 Address

5815 S. Maryland Ave., Chicago, IL 60637.

🅿️ Parking A

Parking Garage A is best for Mitchell Hospital and DCAM.

🌉 Bridge

Parking A has a Level 2 bridge connecting to Mitchell Hospital and DCAM.

🚗 Valet

Mitchell Hospital valet is listed at 5841 S. Maryland Ave., weekdays 7 am–3 pm.

👶 Mother/Baby

The Mother/Baby Unit is located in Mitchell Hospital and has separate visitor-limit guidance.

🍽️ Dining

Mitchell has visitor amenities such as food, gift-shop and dining options listed on the location page.

Mitchell visitor tip: Ask the unit whether Parking A, valet or patient drop-off is best. Also ask whether your badge should be issued at Mitchell Lobby or another entrance.
Ingalls Memorial

Ingalls Memorial Hospital Visiting Hours, Phone Numbers and Special Units

Ingalls Memorial Hospital is part of UChicago Medicine but is located in Harvey, Illinois, not at the Hyde Park campus. The official page lists 1 Ingalls Dr., Harvey, IL 60426, call line 855-826-3878, and hospital operator 708-333-2300.

Ingalls lists general visiting hours daily from 8 am to 7 pm. ICU/CCU, maternity suite and psychiatry have special visiting hours, so call 708-333-2300 before going to those units.

Ingalls need Official detail Best next step
General visiting hours Daily 8 am–7 pm Call first if patient is in a special unit.
ICU/CCU Special visiting hours Call 708-333-2300 before arrival.
Maternity suite Special visiting hours Ask about maternity visitor limits and support-person rules.
Psychiatry Special visiting hours Call first because behavioral-health visitation can be more restricted.
Patient rooms 708-333-2300 Ask the operator to route you to the correct patient room or unit.
Billing inquiries 708-333-1100 Use this for patient financial account questions at Ingalls.
Medical records 708-915-6194 / 708-915-6201 Use only for Ingalls medical-records questions.
Wrong-campus warning: Do not drive to Hyde Park if your paperwork says Ingalls Memorial Hospital. Ingalls is in Harvey, Illinois.
Phone routing

University of Chicago Hospital Patient Information Phone Number and Useful Contacts

The University of Chicago Hospital patient Information phone number is 773-702-1000. UChicago Medicine also lists this as the Medical Center Main Number and operator-assisted phone route.

Need Phone Use this when
Medical Center Main / Patient Information 773-702-1000 You need patient routing, visitor information, unit transfer, main operator or general help.
Adult Emergency Room 773-702-6250 You have a non-911 adult ER question. For serious symptoms, call 911.
Family Birth Center Emergency Department 773-702-6118 You have a non-911 Family Birth Center emergency department routing question.
Billing 773-702-2466 You need hospital bill, payment, account or charge questions.
Medical Records 773-702-1637 You need records, release-of-information or visit documentation help.
Parking Services 773-702-4381 You need parking office, car assistance or garage help.
Security escort / Public Safety 773-702-6262 You need a safety escort or overnight car-start help as described in parking guidance.
Ingalls operator 708-333-2300 The visit is at Ingalls Memorial Hospital in Harvey.
Call script: “Can you confirm the patient-care area, visiting hours, visitor limit, badge entrance, parking garage and whether the patient can receive visitors today?”
Directions

Directions to University of Chicago Hospital: Hyde Park Campus Planning

If you searched Directions to University of Chicago Hospital, first confirm which building you need. The Hyde Park campus includes Mitchell Hospital, Center for Care and Discovery, Comer Children’s Hospital, DCAM, emergency entrances, clinics and parking garages.

The main campus address is 5841 S. Maryland Ave., Chicago, IL 60637. UChicago Medicine states the campus is in Hyde Park and provides step-by-step instruction for driving, public transportation and parking options.

🏥 Mitchell Hospital

Use 5815 S. Maryland Ave. and confirm Parking A, Level 2 bridge or valet.

🏥 Center for Care and Discovery

Use 5700 S. Maryland Ave. and confirm Parking B or CCD valet.

🏥 DCAM outpatient visits

Use DCAM at 5758 S. Maryland Ave. and plan extra time for registration.

Arrival tip: Save the building name, floor, clinic, parking garage and entrance before you leave. Hyde Park campus map pins can look close together but use different entrances.
Official PDF + parking

UChicago Medicine Parking and Official Campus Map PDF Details

The official campus-map PDF is useful because it shows real visitor wayfinding details: Mitchell Hospital, CCD, DCAM, Comer Children’s Hospital, Parking A, Parking B, adult emergency entrance, visitor pathway on Level 2, accessible entrances, valet, food court/cafeteria, pharmacy, taxi stand, bus stop, information desks, elevators and medical records.

Which parking garage should you use?

Destination Best parking route Micro-help
Mitchell Hospital Parking Garage A — 5840 S. Maryland Ave. Best for Mitchell Hospital and DCAM. Level 2 bridge connects Parking A to Mitchell/DCAM.
DCAM Parking Garage A or DCAM valet Useful for outpatient visits. Confirm your appointment building before parking.
Center for Care and Discovery (CCD) Parking Garage B — 5656 S. Maryland Ave. Parking B is best for CCD and Comer. Level 2 bridge connects Parking B and CCD.
Adult Emergency Room Parking B, second floor Adult ED spaces are marked in red. For life-threatening symptoms call 911.
Comer Children’s ED / labor Short-term emergency lot near Drexel Blvd. This lot is only for labor and Comer Children’s ED use with validation rules.

Validated self-parking and valet rates

UChicago Medicine lists self-parking garages as open 24/7. With validation, self-park rates are $6 under 1 hour, $8 for 1–3 hours, $12 for 3–6 hours and $18 for 6–24 hours. With validation, valet rates are $15 under 6 hours and $25 for 6–24 hours.

Self-park under 1 hour

$6 with validation.

Self-park 1–3 hours

$8 with validation.

Self-park 3–6 hours

$12 with validation.

Self-park 6–24 hours

$18 with validation.

Campus-map PDF micro-help for visitors

🟨 Visitor pathway

Look for the yellow visitor pathway on Level 2 when moving between garages and buildings.

ℹ️ Information desks

Use information icons when you need directions to a unit, elevator, food court or clinic.

♿ Accessible entrances

The map marks accessible entrances separately from general entrances.

🚑 Emergency entrances

Adult and children’s emergency entrances are marked separately.

🍽️ Food areas

The PDF marks food court/café and cafeteria locations by level.

📄 Medical records

The PDF marks medical records on Level B, useful for in-person navigation.

Parking micro-help: Ask for validation before paying. Rates may be higher without validation, and construction or temporary garage changes can affect access.
Billing and records

UChicago Medicine Billing, Medical Records and Insurance Help

For UChicago Medicine billing, call 773-702-2466. For medical records, call 773-702-1637. For planned care, confirm insurance, referral, authorization and out-of-pocket costs before the appointment when possible.

💳 Billing question

Ask whether the charge is hospital facility, physician, lab, imaging, anesthesia, ER or outside provider.

📄 Records request

Prepare patient name, date of birth, dates of service, facility name and requested record type.

🧾 Insurance check

Confirm network status, referrals, prior authorization, copay, deductible and coinsurance.

📱 Portal route

Use the patient portal for many results, summaries, messages and appointment details.

📞 Save proof

Write down representative name, date, reference number and instructions.

🔒 Privacy

Do not send records or ID documents through random third-party forms.

Billing micro-help: If a bill looks wrong, request an itemized bill and compare it with your insurance Explanation of Benefits before paying a disputed balance.
Visit checklist

What to Bring for a University of Chicago Medicine Visit

For emergencies, do not delay care to gather documents. For planned visits, bring the basics so visitor check-in, parking, registration and unit routing are easier.

🪪 Photo ID

Adult visitors should bring state-issued ID or be ready for alternate verification.

💳 Insurance card

Bring medical insurance, pharmacy card, Medicare, Medicaid or coverage details.

📅 Appointment proof

Save appointment text, portal message, referral, order or discharge instructions.

💊 Medication list

Include current medicines, doses, frequency, supplements and allergies.

📄 Outside records

Bring records, X-rays, lab results or pathology slides if requested.

🧭 Parking note

Save whether you need Parking A, Parking B, valet, adult ED parking or drop-off.

Emergency first

When to Call 911 Instead of Checking Visiting Hours

Call 911 immediately for life-threatening symptoms. Do not delay emergency care while checking visiting hours, parking rates, directions, ICU rules or phone numbers.

🚨 Call 911 now

Chest pain, stroke signs, severe breathing trouble, major injury, overdose, seizure, severe bleeding or loss of consciousness should not wait.

🏥 Call hospital

Use 773-702-1000 for non-emergency visitor guidance, patient information, unit routing or entrance help.

🅿️ Use official directions

For planned visits, confirm the building, entrance and parking garage before driving.

Do not self-drive when unsafe: If symptoms are severe or moving the person could cause harm, call 911 and follow dispatcher instructions.
Map

University of Chicago Medicine Map and Directions

This map is set to the UChicago Medicine Hyde Park campus. Use it only after confirming whether you need Mitchell Hospital, CCD, DCAM, Comer Children’s Hospital, adult emergency care, Ingalls Memorial or another site.

🏥 UChicago Hyde Park

Use for the main UChicago Medicine campus at 5841 S. Maryland Ave.

Open Hyde Park Map

🏥 Mitchell Hospital

Use for Mitchell Hospital at 5815 S. Maryland Ave.

Open Mitchell Map

🏥 Ingalls Memorial

Use for UChicago Medicine Ingalls Memorial Hospital in Harvey.

Open Ingalls Map
Map warning: Do not choose a hospital only from a map pin. Match the official building, department, entrance and patient instructions first.
FAQs

General Chicago Hospital Visiting Hours FAQs

What are University of Chicago hospital visiting hours?

For the Hyde Park medical campus, UChicago Medicine lists adult critical care units and adult inpatient units including CCD and Mitchell Hospital with visiting hours from 9 am to 9 pm. Unit rules, patient condition and safety restrictions can still affect access.

What is the University of Chicago hospital visitor policy?

Visitors must check in at designated entrances, adult visitors should present a state-issued photo ID or complete alternate verification, and visitor badges must be displayed. Visitor access may be restricted for safety, infection control or health-related reasons.

What are University of Chicago ICU visiting hours?

UChicago Medicine lists Adult Critical Care Units or ICU visiting hours as 9 am to 9 pm, with 2 visitors at bedside and 2 visitors in the waiting room. Always call the unit before going because ICU access can change based on patient condition or procedures.

What are Mitchell Hospital visiting hours?

Mitchell Hospital is part of the UChicago Medicine Hyde Park campus. UChicago Medicine lists adult inpatient units including Mitchell Hospital with visiting hours from 9 am to 9 pm and a 2 visitor limit, but visitors should confirm with the unit before arrival.

What is the University of Chicago Hospital patient information phone number?

UChicago Medicine lists General and Patient Information at 773-702-1000. The same number is also the Medical Center Main Number.

What is the University of Chicago hospital phone number?

The University of Chicago Medicine medical center main number is 773-702-1000. Other useful numbers include billing at 773-702-2466, medical records at 773-702-1637 and adult emergency room at 773-702-6250.

What are Ingalls Memorial Hospital visiting hours?

UChicago Medicine Ingalls Memorial Hospital lists general visiting hours daily from 8 am to 7 pm. ICU/CCU, maternity suite and psychiatry have special visiting hours, so call 708-333-2300 before visiting those areas.

How do I get directions to University of Chicago Hospital?

The UChicago Medicine Hyde Park campus is located at 5841 S. Maryland Ave., Chicago, IL 60637. Use the official directions, parking and campus-map PDF because Mitchell Hospital, CCD, DCAM, Comer and emergency entrances use different routes.

Medical and accuracy disclaimer: This page is an informational hospital visitor guide only. It is not medical advice, diagnosis, treatment, emergency-care replacement, appointment booking, insurance advice or billing advice. Always verify current address, phone, parking, visitor rules, ICU access, unit restrictions and records details through official UChicago Medicine or Ingalls Memorial Hospital sources before travelling. For emergencies in the United States, call 911.