NYC Health + Hospitals Phone Numbers, Patient Information, Departments, Locations and Pharmacy Help
Use this guide to find Metropolitan Hospital patient information phone number, NYC Health and Hospitals phone number help, Lincoln Hospital patient information, Queens general hospital phone number, department routing, official locations, pharmacy-hour guidance, billing support and emergency next steps.
Community New York City Specialty Hospital Patient Info: Best First Step
Community New York City Specialty Hospital searches usually come from patients trying to reach a NYC Health + Hospitals facility, especially Metropolitan Hospital Center, Lincoln Hospital, Queens Hospital Center, or an NYC Health + Hospitals clinic.
For Metropolitan patient information, call 1-212-423-6262. For NYC Health + Hospitals appointments, call 1-844-692-4692. For Lincoln patient information, call 1-718-579-5000. For Queens Hospital Center, call 1-718-883-3000.
If symptoms may be life-threatening, call 911 immediately instead of reading phone directories, checking pharmacy hours, or waiting for a hospital operator.
Use this for East Harlem public hospital care, departments, patient information and specialty routing.
Use 1-844-692-4692 for appointments and the official locations page for facility-specific phone numbers.
Use 82-68 164th Street, Queens, NY 11432, and call 1-718-883-3000 before travelling.
Call the hospital or clinic directly before travelling because pharmacy hours can change.
NYC Health and Hospitals Phone Number and Patient Information Details
NYC Health + Hospitals is the city’s public hospital system and the largest municipal health care system in the United States. It operates hospitals, Gotham Health centers, post-acute/long-term care centers and other care locations across the five boroughs.
The most useful phone number depends on what you need. For appointments, many official location listings use 1-844-692-4692. For patient information, visitor support, department routing, records or billing, call the specific hospital’s main number.
What Users Really Need From This Page
Search results around this topic show that users are not looking for a generic hospital paragraph. They need fast phone routing, patient information, department names, facility addresses, pharmacy-hour guidance, public hospital status, locations, and emergency instructions.
This refreshed guide is built around those real tasks: who to call, what to say, what to bring, when not to wait, and which official page to open before travelling.
| User search | Real intent | Best action |
|---|---|---|
| Metropolitan hospital Patient information phone number | Find a patient, unit, visitor desk or department route. | Call 1-212-423-6262 and ask for patient information or the exact department. |
| NYC Health and Hospitals phone number | Book an appointment or reach a system location. | Use 1-844-692-4692 for appointments; use facility main numbers for patient information. |
| Is NYC Health and Hospitals a government agency | Understand whether the system is public or private. | Treat it as NYC’s public hospital system organized as a public benefit corporation. |
| Queens Hospital Center Pharmacy Hours | Pick up medication or confirm refill timing. | Call Queens directly before travelling because reliable current pharmacy hours were not confirmed. |
What This Patient Information Guide Covers
Metropolitan Hospital Patient Information Phone Number
The safest Metropolitan hospital Patient information phone number to start with is the official general information number: 1-212-423-6262. Use this when you need patient location support, department routing, visitor guidance, medical records, billing direction or clinic transfer help.
For appointment scheduling, use 1-844-692-4692. Do not call the emergency department for routine scheduling unless staff specifically told you to do so.
📍 Metropolitan location
NYC Health + Hospitals/Metropolitan is listed at 1901 First Avenue, New York, NY 10029.
☎️ General phone
Call 1-212-423-6262 for general patient information and routing help.
📅 Appointments
Call 1-844-692-4692 for NYC Health + Hospitals appointment scheduling.
Is NYC Health and Hospitals a Government Agency?
The accurate patient-friendly answer is: NYC Health + Hospitals is New York City’s public hospital system and is legally organized as a public benefit corporation.
For patients, the practical meaning is simple: NYC Health + Hospitals runs public hospitals and care sites across New York City, provides care access regardless of immigration status or ability to pay, and offers financial counseling, NYC Care, language support and public hospital services.
Official legal sources describe NYC Health + Hospitals as a public benefit corporation.
It is the city’s public health care system, not a private hospital chain.
It connects New Yorkers to public hospital care, financial counseling and NYC Care support.
Official PDF and Source Details Converted Into User Help
Official legal and hospital sources answer two common doubts: NYC Health + Hospitals is a public system organized as a public benefit corporation, and patients with cost concerns should ask for financial counseling rather than delaying care.
Financial-assistance guidance tells patients they may be asked for information about themselves, their family and their income. This means you should prepare documents before calling or visiting a financial counselor.
Use the official public-benefit-corporation source when you need to explain whether NYC Health + Hospitals is public or private.
Use financial-assistance pages when you need billing help, payment-plan guidance or low-cost care screening.
Ask for financial counseling, NYC Care, Options, Medicaid screening and language assistance before paying an unclear bill.
Metropolitan Hospital Departments: How to Reach the Right Desk
When users search Metropolitan hospital departments, they usually need routing. Instead of guessing a department extension, call the main phone number and describe what you need in plain language.
| Your need | Ask for this route | What to say |
|---|---|---|
| Patient room or unit | Patient information / operator | “I need help locating a patient or confirming the unit.” |
| Clinic appointment | Appointments / scheduling | “I need to schedule or confirm a Metropolitan clinic appointment.” |
| Specialty care | Medical specialties | “Do I need a referral, records, labs or imaging before the visit?” |
| Mental health | Behavioral health | “This is not immediate danger, but I need behavioral health routing.” |
| Bill or no insurance | Billing / financial counseling | “Can you screen me for NYC Care, Options, Medicaid or financial assistance?” |
| Records | Medical records / release of information | “What form and ID do I need for records from specific dates?” |
NYC Health and Hospitals Locations: Which Phone Number Should You Use?
NYC Health and Hospitals locations include hospitals, Gotham Health centers, post-acute/long-term care centers and other services. The right number depends on the exact facility and what you need.
Use the table below to avoid calling the wrong campus. If your paperwork says a hospital name, match that exact facility before travelling.
| Facility | Official location detail | Use this for |
|---|---|---|
| NYC Health + Hospitals/Metropolitan | 1901 First Avenue, New York, NY 10029 Phone: 1-212-423-6262 |
East Harlem patient information, departments, hospital visits and Metropolitan-specific routing. |
| NYC Health + Hospitals/Lincoln | 234 East 149th Street, Bronx, NY 10451 Phone: 1-718-579-5000 |
Bronx patient information, Lincoln department routing and hospital-specific questions. |
| NYC Health + Hospitals/Queens | 82-68 164th Street, Queens, NY 11432 Phone: 1-718-883-3000 |
Queens Hospital Center, Jamaica address, patient information and Queens-specific routing. |
| NYC Health + Hospitals appointment line | 1-844-692-4692 | Scheduling, same-day appointment questions and many clinical advice routes. |
Lincoln Hospital Patient Information Phone Number
For Lincoln Hospital patient Information phone number searches, use the official NYC Health + Hospitals/Lincoln main number: 1-718-579-5000. For appointments, use 1-844-692-4692.
Lincoln is listed at 234 East 149th Street, Bronx, NY 10451. Use the main number for patient information, visitor questions, department routing, records, billing or unit transfer help.
1-718-579-5000 for Lincoln hospital routing.
1-844-692-4692 for NYC Health + Hospitals scheduling.
234 East 149th Street, Bronx, NY 10451.
Queens General Hospital Phone Number and Jamaica Address
Queens general hospital phone number searches usually refer to NYC Health + Hospitals/Queens, also known historically as Queens Hospital Center. The official location listing gives phone number 1-718-883-3000.
The hospital is listed at 82-68 164th Street, Queens, NY 11432. For appointments, use 1-844-692-4692.
📍 Address
82-68 164th Street, Queens, NY 11432.
☎️ Main phone
Call 1-718-883-3000 for Queens Hospital Center routing.
📅 Appointments
Call 1-844-692-4692 for NYC Health + Hospitals appointments.
Queens Hospital Center Pharmacy Hours: What to Confirm Before Travelling
Users searching Queens Hospital Center Pharmacy Hours usually need prescription pickup, refill help, medication questions, or clinic pharmacy guidance. In this audit, a reliable current official pharmacy-hours page for Queens Hospital Center was not confirmed.
Because pharmacy hours can differ from clinic hours, patient-care hours, specialty-clinic hours and holiday schedules, call Queens directly before travelling for medication pickup or refill help.
Call Queens before travelling and ask whether the pharmacy is open for patient pickup today.
Ask whether the refill can be handled by phone, clinic message, MyChart or pharmacy transfer.
Ask for today’s pharmacy hours, lunch closure, weekend/holiday changes and last pickup time.
When to Call 911 Instead of Patient Information
For emergencies, do not spend time searching for Metropolitan patient information, Lincoln patient information, Queens pharmacy hours or NYC Health and Hospitals locations. Call 911.
Call 911 for chest pain, stroke signs, severe breathing trouble, major injury, overdose, severe bleeding, seizure, loss of consciousness, severe allergic reaction, sudden weakness or immediate psychiatric danger.
🚑 Call 911 now for life-threatening symptoms
Emergency responders can route the patient based on symptoms, location and urgent medical need. Do not drive yourself during a serious emergency.
Phone Scripts and Common Calling Problems
Large public hospital systems can have many phone routes. A clear script helps you get transferred to the right desk faster.
| Problem | What to say | What to write down |
|---|---|---|
| You keep getting transferred | “Can you tell me the exact department name and direct number before transferring me?” | Department, phone number, representative name, date and time. |
| You do not know the facility | “My appointment text says NYC Health + Hospitals. Can you help me identify the facility from the clinic name?” | Facility name, address, floor, suite and arrival time. |
| You need records | “I need medical records for dates of service. What form and ID are required?” | Release form, ID requirement, delivery method and processing time. |
| You got a bill | “Can you explain whether this is hospital, physician, lab, imaging, medication or another charge?” | Account number, bill type, balance, financial-help route and due date. |
| Pharmacy hours unclear | “Can you confirm pharmacy hours today and whether my prescription is ready?” | Open/close time, last pickup time, refill steps and callback number. |
What to Bring for NYC Health + Hospitals Appointments
Prepare documents before arriving, especially for new-patient visits, specialty care, imaging, financial counseling, pharmacy pickup or NYC Care questions.
Bring a government-issued or accepted ID if available.
Bring insurance, Medicaid, Medicare, NYC Care, Options or financial-help details.
Bring medicines, doses, allergies, vitamins and supplements.
Bring pharmacy name, address, phone number and refill questions.
Bring outside labs, imaging, referrals, discharge papers or MyChart notes.
Write down symptoms, timeline, pain level and top questions before the visit.
Billing, Medical Records, NYC Care and Financial Help
If you do not have insurance or you are worried about cost, ask for financial counseling, NYC Care, Options or Medicaid screening. Do not skip needed care only because you are unsure what the bill may be.
For medical records, ask for “release of information.” For bills, ask whether the charge is from the hospital, doctor, lab, imaging, pharmacy, emergency care or another provider group.
Prepare patient name, date of birth, dates of service, facility name, ID and delivery method.
Ask for account balance, service date, bill type, payment plan and financial-assistance options.
Ask if you qualify if you live in NYC and cannot get or afford health insurance.
Ask for language assistance or interpreter services if English is not your preferred language.
Map and Directions for Metropolitan, Lincoln and Queens Hospital
Use this map section for orientation only. Before travelling, confirm the exact facility, department, entrance, clinic floor, parking or transit route.
1901 First Avenue, New York, NY 10029.
Open Map234 East 149th Street, Bronx, NY 10451.
Open Map82-68 164th Street, Queens, NY 11432.
Open MapRelated US Hospital Guide Pages for NYC Hospital Searches
These internal links are useful for broader NYC hospital search intent. Use official NYC Health + Hospitals pages for final phone, address, appointment and department verification.
General New York City Hospital Guide
Useful for broad NYC hospital emergency, phone and direction searches.
Open NYC Hospital GuidePremier New York City Health Center
Useful for users comparing NYC health-center search phrases.
Open Health Center GuideNational New York City Health Center
Useful for generic New York City health-center visiting and phone help.
Open Visiting GuideOfficial Links for NYC Health + Hospitals Patient Information
Use these official links to verify phone numbers, addresses, appointment lines, location details, financial help, patient resources and hospital-specific information before travelling.
NYC Health + Hospitals Contact
Use this for the system contact page, appointment link, MyChart and patient resource navigation.
Open Contact PageAll NYC H+H Locations
Use this to verify Metropolitan, Lincoln, Queens and other facility phone numbers.
Open LocationsMetropolitan Hospital Center
Use this for official Metropolitan phone, address and service verification.
Open MetropolitanLincoln Hospital
Use this for Lincoln Hospital phone, address, services and patient routing.
Open LincolnQueens Hospital Center
Use this for Queens Hospital Center patient, clinic and phone-routing help.
Open Queens Patient InfoPatient & Guest Relations
Use this when you need help with patient concerns, policies, communication or visitor support.
Open Guest RelationsFinancial Assistance
Use this for billing, NYC Care, Options and low-cost care support routes.
Open Financial HelpPublic Benefit Corporation Source
Use this if you need legal-source support about NYC Health + Hospitals’ public status.
Open Legal SourceCall 911
Use this for life-threatening symptoms or immediate medical/psychiatric danger.
Call 911Community New York City Specialty Hospital Patient Info FAQs
What is the Metropolitan Hospital patient information phone number?
For Metropolitan Hospital Center, use the official general phone number 1-212-423-6262 for patient information and department routing. For appointments, use 1-844-692-4692.
What is the NYC Health and Hospitals phone number for appointments?
NYC Health + Hospitals uses 1-844-692-4692 as the appointment line across many locations. Use the individual hospital main number for patient information, records, visitor support, pharmacy questions or department routing.
Is NYC Health and Hospitals a government agency?
NYC Health + Hospitals is the city’s public hospital system and is organized as a public benefit corporation. It is commonly described as the largest municipal health care system in the United States.
What are Metropolitan hospital departments?
Common Metropolitan department routes include emergency care, primary care, medical specialties, behavioral health, women’s health, pediatrics, radiology, surgery, rehabilitation, financial counseling, medical records and patient information.
What is the Lincoln Hospital patient information phone number?
NYC Health + Hospitals/Lincoln lists general information as 1-718-579-5000. For appointments, use 1-844-692-4692.
What is the Queens general hospital phone number?
NYC Health + Hospitals/Queens is listed with phone number 1-718-883-3000. For appointments, use 1-844-692-4692.
What are Queens Hospital Center pharmacy hours?
A reliable current official pharmacy-hours page was not confirmed in this audit. Patients should call NYC Health + Hospitals/Queens or their clinic directly before travelling for pharmacy pickup, refill help or medication questions.
How do I find NYC Health and Hospitals locations?
Use the official NYC Health + Hospitals locations page. Search by borough, facility type, hospital name or clinic name, then confirm address, phone and appointment details before travelling.
Should I call the hospital or the appointment line?
Call the appointment line for scheduling. Call the hospital’s main number for patient information, visitor questions, department routing, billing, records, pharmacy transfer help or facility-specific questions.
What should I do if nobody answers?
Write down the time, number and department you called. Try the main operator, appointment line, patient and guest relations, MyChart messaging or the official location page. For emergencies, call 911 instead of waiting for a callback.
What documents should I keep ready before calling?
Keep the patient name, date of birth, hospital name, appointment date, clinic name, MyChart message, bill account number, insurance or NYC Care details, pharmacy name and callback number ready.
What should I do in an NYC medical emergency?
Call 911 immediately for life-threatening symptoms such as chest pain, stroke signs, severe breathing trouble, major injury, overdose, severe bleeding, seizure or loss of consciousness.