Patient Guide to Central Los Angeles Specialty Hospital 2026

Updated Los Angeles hospital phone-number routing guide

LA General Phone Help, Specialty Routing, Orthopedics, Kaiser Sunset Numbers and Appointment Center Support

Use this guide to call the right Los Angeles hospital number, avoid confusing LA General with Kaiser Sunset, reach specialty or orthopedics routing, schedule or reschedule appointments, handle records and billing, use official map/PDF resources, and know when to call 911 instead.

☎️ LA General: 323-409-1000 🏥 Kaiser Sunset facility 📅 Kaiser appts: 1-833-574-2273 🦴 Orthopedics routing 🚑 Emergency: 911
★ Quick answer

LA General Hospital Phone Number and Kaiser Los Angeles Phone Help

LA General hospital phone number searches should start with (323) 409-1000, the general information number for Los Angeles General Medical Center. LA County locator information also lists this same number for general contact and making appointments.

If your paperwork says Kaiser Los Angeles Medical Center, Kaiser Sunset, or 4867 W Sunset Blvd, that is a different hospital system. Kaiser Southern California appointment and advice routing is 1-833-574-2273.

For Los Angeles General Medical Center Orthopedics, specialty care, billing, records, patient relations or appointment help, call the correct main route first and ask for the department by function instead of using a vague phrase like “Central Los Angeles Specialty Hospital.”

☎️ LA General main

(323) 409-1000 for general information, appointments and department routing.

📅 Kaiser appointments

1-833-574-2273 for Kaiser Southern California appointment/advice routing.

🏥 Kaiser Sunset

Use Kaiser Los Angeles Medical Center if your paperwork says Sunset/Kaiser.

🚑 Emergency

Call 911 for life-threatening symptoms. Do not wait on hold.

Fast facts

Los Angeles Hospital Phone Numbers at a Glance

Use this section when you need the fastest correct number. Los Angeles has many hospitals, and “Hospital Los Angeles” or “Central Los Angeles Specialty Hospital” can mean different systems, campuses or departments.

☎️LA General323-409-1000General info / appointments
📅Kaiser appt1-833-574-2273SoCal advice
🏥Kaiser LAMC323-783-4011Information / emergency route
💵LA General billing626-525-6990Billing inquiry
🚑Emergency911Life-threatening
Do not delay emergency care: Call 911 for chest pain, stroke signs, severe breathing trouble, major bleeding, overdose, seizure, serious injury, sudden weakness, psychiatric crisis with immediate danger or loss of consciousness.
Page guide

What This Los Angeles Hospital Phone Guide Covers

Choose correctly

Central Los Angeles Specialty Hospital Phone Number: What the Search Usually Means

The phrase Central Los Angeles Specialty Hospital phone number is not the clearest official hospital name. Most users are really trying to reach one of three things: Los Angeles General Medical Center, Kaiser Los Angeles Medical Center, or a specialty department such as orthopedics.

User search phrase Likely intent Best next action
LA General hospital phone number Los Angeles General Medical Center main line, appointment or department routing. Call (323) 409-1000 and ask for the department.
Los Angeles General Medical Center LA County Health Services hospital at 2051 Marengo Street. Use LA General official pages and LA County locator details.
Kaiser Sunset hospital phone number Kaiser Permanente Los Angeles Medical Center on Sunset Boulevard. Use Kaiser numbers, not LA General numbers.
Hospital Los Angeles Broad hospital search; user may need emergency, appointment, address or specialist help. Identify the exact system first: LA General, Kaiser, Cedars-Sinai, UCLA, USC or another facility.
Common mistake: Do not call Kaiser for LA General appointments, and do not call LA General for Kaiser member scheduling. These are separate systems.
LA General

LA General Hospital Phone Number and Los Angeles General Medical Center Routing

Los Angeles General Medical Center, commonly searched as LA General, lists general information at (323) 409-1000. LA County locator information also lists this number for general contact and making appointments.

LA General is part of LA County Health Services. It is not Kaiser Los Angeles Medical Center, and it is not a private specialty-only hospital. If your paperwork says LA General, LAC+USC, LA County Health Services, State Street, Marengo Street, Zonal Avenue, or Los Angeles General Medical Center, start with LA General routing.

Main phone route

Call (323) 409-1000 and ask for patient information, specialty care, orthopedics, billing, records, patient financial services or appointment help.

Appointment route

Use your Patient Access Center, medical-home clinic or appointment instructions if you are already an LA County Health Services patient.

Unscheduled visit

For ER or urgent care visits, bring photo ID and address verification if possible. For emergencies, call 911.

Call script: “I need LA General Medical Center patient information. Can you connect me to [orthopedics / specialty care / billing / medical records / patient financial services / appointment center / patient relations]?”
Kaiser Sunset

Kaiser Sunset Hospital Phone Number, Kaiser Appointment Center and Kaiser Los Angeles Medical Center

Kaiser Los Angeles Medical Center is the Kaiser Permanente facility commonly searched as Kaiser Sunset. Users often search Kaiser Sunset hospital phone number, Kaiser Los Angeles phone number, or Kaiser appointment Center phone number when they need appointments, advice, emergency routing or member support.

For Southern California Kaiser appointment and advice routing, use 1-833-574-2273. Kaiser’s official facility page lists 323-783-4011 as an information number for the Los Angeles Medical Center hospital campus, and LA County locator information lists Kaiser Los Angeles Medical Center main/app/service intake as (800) 954-8000.

Kaiser need Phone route Use this when
Appointment and advice in Southern California 1-833-574-2273 You are a Kaiser member trying to make, cancel or get advice about an appointment.
Kaiser Los Angeles Medical Center information 323-783-4011 You need Kaiser Sunset / Los Angeles Medical Center hospital campus routing.
Kaiser Los Angeles main/app/service intake (800) 954-8000 You are using LA County locator-style Kaiser contact information.
Location / map 4867 W Sunset Blvd Your paperwork says Kaiser Los Angeles Medical Center or Kaiser Sunset.
Wrong-system warning: Kaiser appointment numbers are for Kaiser Permanente members and Kaiser facilities. They will not schedule LA General Medical Center appointments.
Orthopedics

Los Angeles General Medical Center Orthopedics: How to Reach the Right Department

Los Angeles General Medical Center Orthopedics searches usually mean the user needs fracture follow-up, clinic scheduling, referral routing, surgery follow-up, pediatric orthopedic services, physical therapy after orthopedic injury, or transfer from emergency care.

LA General official service information includes specialty care such as orthopedics. For the correct appointment route, call (323) 409-1000 and ask for orthopedics or specialty care routing. If you already have a referral, discharge paper or clinic instruction, use that phone number first.

🦴 New orthopedic referral

Ask whether your medical home or primary clinic must send a referral first.

🩻 Fracture follow-up

Have ER discharge papers, X-ray details and injury date ready.

🔧 Surgery follow-up

Have surgeon name, procedure date and discharge instructions ready.

🧒 Pediatric orthopedics

Ask specifically for pediatric orthopedic services if the patient is a child.

🏋️ Physical therapy

Ask whether PT is ordered and where the appointment should be scheduled.

🚑 Emergency injury

For severe trauma, open fracture, loss of pulse/sensation or heavy bleeding, call 911.

Orthopedics call script: “I need Los Angeles General Medical Center Orthopedics routing. I have a referral / ER discharge / surgery follow-up. Can you tell me the correct clinic number, building and appointment process?”
Appointments

Appointment, Admission and Reschedule Help for LA General and Kaiser

Appointment rules depend on the hospital system. LA General uses LA County Health Services patient access and medical-home routing. Kaiser uses Kaiser Permanente appointment/advice routes, kp.org and the Kaiser Permanente app.

LA General appointment help

Arrive 15 minutes early for scheduled clinic appointments. Bring photo ID, address verification, insurance if you have coverage, and a full medication list.

Kaiser appointment help

Use kp.org, the Kaiser Permanente app, or call 1-833-574-2273 for Southern California appointment, cancellation, advice and care-routing help.

Before You Call or Arrive

🪪 Photo ID

Bring or have identification ready for registration or phone verification.

🏠 Address verification

For LA General visits, bring address verification if available.

💳 Insurance card

Bring Medi-Cal, Medicare, Kaiser card, private insurance or coverage details.

💊 Medication list

Include prescriptions, over-the-counter medicine, vitamins and herbal supplements.

📄 Referral / discharge

Bring referral, ER discharge papers, lab orders, imaging instructions or appointment letters.

📞 Callback number

Use a phone number that can receive calls and voicemail.

Reschedule tip: LA General guidance says to call at least 72 hours, or 3 days, in advance if you need to reschedule. Kaiser members can use kp.org, the app or the appointment/advice number.
Phone scripts

What to Say When Calling a Los Angeles Hospital Phone Number

Calling a hospital is easier when you ask for the department by function. Avoid saying only “Central Los Angeles Specialty Hospital” because the operator may not know which system or department you mean.

Your need Ask for Best wording
Find a patient Patient information / operator “Can you help me reach patient information or the correct unit?”
Orthopedics Orthopedics / specialty care “I have a referral or ER follow-up for orthopedics. What clinic should I call?”
Kaiser appointment Appointment and Advice Call Center “I’m a Kaiser Southern California member and need appointment or advice routing.”
Medical records Medical records / release of information “I need records for specific dates of service. What form and ID are required?”
Billing Billing / patient accounts “Can you explain whether this is hospital, physician, lab, imaging, pharmacy or emergency billing?”
Concern about care Patient relations / patient experience “I have a concern that was not resolved by the care team. Can I speak with patient experience?”
Call-quality tip: Write down the date, time, person or department spoken to, confirmation number, callback number and next step before ending the call.
Records and billing

Medical Records, Billing, Patient Financial Services and Patient Relations

LA County locator information lists several useful LA General phone routes beyond the main line. These numbers help users who need billing, financial services, pharmacy or patient concerns without waiting through the wrong phone menu.

LA General need Phone / route Prepare before calling
Billing Inquiry (626) 525-6990 Statement number, date of service, patient name and insurance information.
Patient Financial Services (323) 409-6361, option 2 Coverage documents, income/support paperwork if relevant and bill details.
Pharmacy Clinic Tower Room A1C109 (323) 409-3899 Prescription name, refill number, patient date of birth and clinic provider.
Patient Relations Main source routes vary; patient experience page lists patient-experience help during business hours. Concern summary, date, unit/clinic, people involved and preferred callback number.
Medical records Ask main number for Medical Record Request / Release of Information if unsure. Patient name, date of birth, dates of service, ID and authorization needs.
Records script: “I need records for [date range]. Can you confirm the release-of-information process, ID requirement, authorization form and delivery method?”
Official map / PDF help

Official Campus Map and PDF Source Help for LA General

LA County locator information includes official campus-map and patient-financial-services map links for Los Angeles General Medical Center. Use these official map/PDF-style resources for campus orientation, then use Google Maps only for turn-by-turn travel.

🗺️ Campus map

Use the official campus map when you need building names, campus layout and hospital orientation.

💵 PFS map

Use the Patient Financial Services map if you are going for billing, coverage or payment support.

📍 Google Maps

Use Google Maps for traffic and route planning after confirming the exact building and entrance.

Map/PDF rule: Official maps help you understand the campus. Google Maps helps you drive. Appointment paperwork helps you find the exact desk, room, floor and clinic.
Emergency first

Emergency Phone Guidance: When to Call 911 Instead of a Hospital Number

If symptoms are serious, do not wait on the LA General hospital phone number, Kaiser appointment center, Kaiser Los Angeles phone number or specialty department line. Call 911 immediately.

Call 911 now

Chest pain, stroke signs, severe breathing trouble, major bleeding, overdose, seizure, serious injury, sudden weakness, psychiatric crisis with immediate danger, or loss of consciousness should not wait.

Medical disclaimer: This page is hospital navigation information only. It is not medical advice, diagnosis, treatment or emergency care replacement.
Map

Los Angeles General Medical Center and Kaiser Sunset Map Help

This map points to Los Angeles General Medical Center. Use it only if your destination is LA General / LA County Health Services. If your paperwork says Kaiser Sunset or Kaiser Los Angeles Medical Center, use the Kaiser map link below instead.

Map warning: LA General and Kaiser Los Angeles Medical Center are different facilities. Confirm the hospital name, address, department and parking before travelling.
FAQs

LA General Hospital Phone Number and Kaiser Los Angeles FAQs

What is the LA General hospital phone number?

LA General Medical Center lists General Information at (323) 409-1000. LA County locator information also lists the same number for general contact and making appointments.

What is the Kaiser appointment Center phone number in Southern California?

Kaiser Permanente Southern California lists appointment, advice and care-routing help at 1-833-574-2273, with TTY 711.

What is the Kaiser Sunset hospital phone number?

Kaiser Los Angeles Medical Center is the Kaiser facility commonly searched as Kaiser Sunset. Kaiser’s official facility page lists 323-783-4011 as an information number, and LA County locator information lists main/app/service intake as (800) 954-8000 and emergency as (323) 783-4011.

Is Kaiser Los Angeles Medical Center the same as Los Angeles General Medical Center?

No. Kaiser Los Angeles Medical Center is a Kaiser Permanente facility on Sunset Boulevard. Los Angeles General Medical Center, also called LA General, is an LA County Health Services hospital at 2051 Marengo Street.

How do I reach Los Angeles General Medical Center Orthopedics?

Call LA General general information at (323) 409-1000 and ask for orthopedics or specialty care routing. If you have a referral or ER discharge instructions, use the phone number and clinic instructions on that paperwork first.

What number should I call for LA General billing?

LA County locator information lists LA General Billing Inquiry at (626) 525-6990 and Patient Financial Services at (323) 409-6361, option 2. You can also call the main number if you are unsure which billing department applies.

What should I say when calling a Los Angeles hospital operator?

State the hospital name, patient need and department clearly. For example, say: “I need LA General Medical Center orthopedics follow-up after an ER visit,” or “I am a Kaiser member and need appointment or advice routing.”

What should I do if I need emergency care in Los Angeles?

Call 911 for life-threatening symptoms such as chest pain, stroke signs, severe breathing trouble, major bleeding, overdose, seizure, serious injury, sudden weakness, psychiatric emergency with immediate danger or loss of consciousness.

Medical and accuracy disclaimer: This page is an informational hospital phone-routing guide only. It is not medical advice, diagnosis, treatment, emergency care replacement or an official LA General or Kaiser Permanente page. Phone menus, department routing, addresses, hours, appointment rules and emergency processes can change. Always verify details with official hospital sources before travelling or making care decisions. For emergencies in the United States, call 911.